Tesco Mobile outages and service status in Whitstable, England

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Whitstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 50 seconds ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Legal Style Blog (@legalstyleblog) reported 1 minute ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Mike Hadley (@Baggypilot) reported 4 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Jim (@Jimdoggy86) reported 4 minutes ago

  @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

• 
  Gracie🐦 (@mydogisafreak) reported 6 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Kiri Palmer (@kiripalmer_97) reported 8 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  A squirrel in a bunnet (@weeveebee) reported 13 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  Matt (@matt_lad87) reported 14 minutes ago

  2026 and no signal outdoors is shocking! @tescomobile @Honest_Mobile_ #thankgodforWiFi

• 
  Barbara (@BarbaraSutton15) reported 16 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  Stephen Cawdron (@Cawdrons) reported 20 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap