Tesco Mobile outages and service status in Whitstable, England

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Whitstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sredna Rapmil (@SrednaRapmil) reported 2 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Ali. Me (@AlisonWagstaff3) reported 3 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 4 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  clam (@clam70435692) reported 6 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Katie Layla (@katielayla82) reported 9 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 9 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Ann (@English_girl98) reported 13 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Random Jottings of Gildersleeve (@gildy61) reported 15 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  TheRealMacSween (@Dougie05957548) reported 18 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  jess rach x (@Rachel914481091) reported 21 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?