Tesco Mobile outages and service status in Whitstable, England

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Whitstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda Hayes (@Lyndahayes) reported 3 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  cupcake (@cupcakecutie10) reported 6 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Darren Collier (@Buster115) reported 7 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Bella Ciao (@Bella_Ciao_Free) reported 10 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  KJ (@riverofstardust) reported 10 minutes ago

  @JohnStable24816 @tescomobile This fits with my mums recent experience - I can't believe how poor it's been! Currently planning to cancel her contract and get her a decent service

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 20 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Sian (@SianElin_PT73) reported 28 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  kathleen dobbs (@kathleendobbs6) reported 30 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 30 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Ken Clark (@clarkiesball) reported 33 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.