Tesco Mobile outages and service status in Herne Bay, England

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 14 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dean hannington (@dhannington) reported 5 minutes ago

  @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

• 
  Sredna Rapmil (@SrednaRapmil) reported 12 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Chris (@geordiechris48) reported 15 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Saz The Crumb (@PikaSaz) reported 16 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Jo Jo (@joannew0112) reported 17 minutes ago

  @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

• 
  Jeremy (@io_scores) reported 20 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Darran MacMaster (@DarranMacm95394) reported 20 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  Clive King (@ClisueClive) reported 22 minutes ago

  @picklemonsterG @tescomobile If they have not ported your number or you have had enough you only great 14 days to tell them to stuff it. They had not ported my number and it seems to be a common problem with Tesco. Good luck.

• 
  Sredna Rapmil (@SrednaRapmil) reported 28 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 28 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking