Tesco Mobile Outage Report in Deal, Kent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (42%)
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Total Blackout (30%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lll
(@Lll63629830) reported
@bloomartsmanage @tescomobile They have accidentally disconnected several customers and won’t admit this without pushing. I’m having the same issue spent hours on the phone trying to resolve. Please take this further I am
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Lll
(@Lll63629830) reported
@tescomobile I’ve now had no working sim for 4 days I’ve spent hours on the phone I’ve been told it’s an accidental disconnection due to merging? I was promised yesterday a call back and resolution by 6pm no call back I need my phone for health & personal reasons @Ofcom
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Boss
(@memike72) reported
@O2 I’m in BT9, Boucher area, Belfast. I’m a @tescomobile customer but I believe they piggy back of @O2 , apparently I have a 5G signal. I shouldn’t need to have Wi-Fi for calls, that’s why they call it a mobile.
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Lewis
(@Lewis_Gunners) reported
@tescomobile I’ve not had service or data for the 3rd day now, what’s going on ?
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Oliver J. Tooley, author. He/Him 💚🌍
(@OTooleyAuthor) reported
@tescomobile Nope, it didn't do that. It said it was closed. Not acceptable. The reporting line should be separate from customer care. Reporting a stolen device is NOT a customer service issue, it is security and URGENT.
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melissa
(@melgrindley) reported
@tescomobile ah okay so i ordered the phone on wednesday, should it be delivered by tomorrow or do these normally take longer? thanks for your help
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CHARRON PUGSLEY-HILL 💙 Artist and Hypnotherapist
(@CHARRONPUGSLEYH) reported
@tescomobile your customer service person has just put the phone down on me. I have wasted 45 mins trying to get a new phone. 4 people. This last guy was not listening to me so asked to talk to someone else. Cut off. Not the way to go. Poor #customerservice
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Eilidh Creates
(@EilidhCreates) reported
@tescomobile I don't know. I get messages saying an issues with them andbirs been 3 days now
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Lll
(@Lll63629830) reported
@allsort7 @tescomobile They have “ accidentally disconnected a number of customers” I’ve got the same issue i spent hours on the phone. Please demand compensation they won’t admit this fault without being pushed
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Suzanne Bradley
(@RailMags) reported
@tescomobile Well 17.00 and still no parcel with my new phone. Amazing level of service @DPDgroup_news and @tescomobile I guess it's not coming today then.