Tesco Mobile

Tesco Mobile Outage Report in Folkestone, Kent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Folkestone, Kent, England 11/19/2024 07:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Folkestone, Kent, England

The most recent Tesco Mobile outage reports came from the following cities: Dover.

Loading map, please wait...
City Problem Type Report Time
United KingdomDover Phone
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Total Blackout
United KingdomFolkestone Phone
United KingdomFolkestone Phone

Community Discussion

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Tesco Mobile Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • AnthonyReedUK Anthony Reed UK (@AnthonyReedUK) reported from Folkestone, England

    @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

  • AnthonyReedUK Anthony Reed UK (@AnthonyReedUK) reported from Folkestone, England

    @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Spoke to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile I've done all that Liz. I've sent screenshots, talked to the chat people in India, spent 5 hours in DMs on Twitter, talked to customer services on the phone and in store. I have tried 3 different devices and 3 web browsers. Mi-Pay is broken.

  • TotallyConfuse2 Lotte T (@TotallyConfuse2) reported

    @tescomobile need you help understanding whether or not I can use my data on my account for free in the eu or not please

  • AlexisDuk Alexis Davren (@AlexisDuk) reported

    @tescomobile Your app has not been unusable for days. It keeps crashing. I have been unable to add data. As a result I cannot use my phone on this long holiday weekend. It seems that every time I need to top up my data your app suspiciously doesn't work.

  • ssc856 StephC (@ssc856) reported

    Appalling customer service @tescomobile. I persuaded my 78 year old mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working fully ! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Just spent an hour and a half on the phone to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • MarkJamesWalton Mark Walton (@MarkJamesWalton) reported

    @Alicja942 @tescomobile Funny how the app suddenly starts crashing/freezing/quitting. Mine has never been as bad as it is now, just as there's a 'chance' to win something.

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile Hi Rob thanks for getting back to me, I have to say though your response is very disappointing. How long does it take your tech guys to rectify problems? This has been going on since the beginning of February!!

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile so first contacted you on 30th March, was assured you were aware of the problem with no contact information being shown when receiving a call, yet here we are 9th April and it’s still on going & absolutely no contact from yourselves!

  • GlasgowSaint Philip Gilliam (@GlasgowSaint) reported from Lunan Bay Hamlet, Scotland

    @tescomobile I have a warning saying I gave used up over 2 GB of data already this month ? However my recent new deal is for 6GB ? Help please? Ta