Tesco Mobile Outage Report in Folkestone, Kent, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (62%)
-
Internet (16%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
-
Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
-
Anthony Reed UK
(@AnthonyReedUK) reported
from
Deal, England
@tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information
-
Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Gem
(@gemmax22) reported
@alexjk117 @tescomobile Had the same issue. Other providers let you change tariff and still continue with the contract. For this reason, I won’t be coming back to tesco. I’m now stuck paying £50 a month for a plan with an add on that they give other customers for £20 less per month.
-
j m
(@jm25449987) reported
@tescomobile 5 months trying to use a free early upgrade, constantly told to try again in 72 hours or use a different debit card. I've got 2 contacts and been a customer for 10 years. Just spent 2 days in chat only to have it closed because I didn't reply in 18 minutes!!!!!!
-
Beakay
(@shriekinbandido) reported
@tescomobile I've had my SIM card for a month and the number still hasn't ported. Tried to cancel my contract as tesco in breach of it. Refused. Currently paying two contracts as a result. Awful customer service. You'll lose my business at renewal time. (3 contracts)
-
AzzA
(@MONKEYS1_APES1) reported
@tescomobile Yeah, and your shops are ****.
-
Nixy
(@wkdnix17) reported
@tescomobile @FattyLewis83 Everywhere. I've reported to 02 they say no fault but soon as I come off WiFi nothing. Could it be a handset issue as my partner is on 02 and fine
-
Patsy Franklin
(@franklin1_patsy) reported
@tescomobile customer Service!!!Having been promised a call back from a manager in 24 hours which then was extended to 48 hours and I’m still waiting .. how do I get to speak to a manager who can sort out my issue as the customer service agent wasn’t able to. Feeling let down !
-
Antony
(@Antony086610151) reported
@tescomobile How come you get better signal in African rural areas but in U.K. it doesn’t exist. 🤯
-
Paul Milligan
(@pmilligan1983) reported
@tescomobile Tested it some more. Seems to be my sim. The other sims are now picking up 4G but mine isn’t, no matter which handset it’s in. Yet my handset with other sims has 4G no problem.
-
AdamW
(@harryawiles) reported
@tescomobile Thanks for the reply. It's everywhere. Can barely make / receive calls, very slow data - at best.
-
Lee Harvey
(@HarveyDecor) reported
@Nick2169Bruce @tescomobile @O2 's service has been awful the last 6 months or so, can hardly make a call in certain areas. Will definitely be looking at changing now as I'm out of contract.