Tesco Mobile Outage Report in Folkestone, Kent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (44%)
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Total Blackout (26%)
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Internet (25%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tallulah🐶&Natalie👩🏼🎃🎃🎃
(@natalievaness15) reported
@tescomobile I have a question about my bill. I had to cancel my card that I pay you with, because I briefly lost it.
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Kevin Purnell
(@kevpurnell112) reported
@tescomobile I have tried three times to get a contract with you and all three times I get the same message that you can't verify my identity. I have spoken to my bank and they have confirmed it isn't from the bank. Could you please help as too why I can't get a contract. Thanks
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Cha3 W33ks
(@CW33ks) reported
@cako1986 @tescomobile Only if you help
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Suzy woodmansey
(@Suzywoo16) reported
@tescomobile Unfortunately, although cheaper than other providers, your customer service is very very poor. I moved from Vodafone and it was the worst decision I made. I have spoken to your team approx 15 times with the same issue and no one will call back with a resolution.
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Darren Grimes Mum
(@liebwendel) reported
@tescomobile A scammer has bought a Tesco Mobile phone using my details. I called the helpline and was told they can't do anything about it & I should contact Action Fraud instead! Shoddy behaviour. I'm supposed to run around and resolve a problem your lax security has created!!
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Daniel Ayers
(@runningbythesea) reported
@tescomobile I wish to make a formal complaint about Keegan on your customer care line at 19:48. How can that be done?
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chrisburnsCPT7
(@ChrisCpt7) reported
@tescomobile Several attempts?? It was once with a follow up email asking either to give time and dates of availability (which I did) to no follow up or another asking if email was easiest to reach me (again I did an no feedback) 4 weeks of terrible service an still waiting
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Martyn Smith
(@SMlFFY) reported
@tescomobile My SIM card failed Thursday and I’ve had a replacement SIM from my local Tesco Store. Installed this Thursday night. But still waiting for it to be activated to my original number. Can you help?
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☁️°°°ℒℰЅℒℰᎽ ℳᎯℂℕᎯℬ
(@AlfnPolly) reported
@tescomobile Thank you! I tried to tell both people on chat this. Requested 29th and still not here and no phone for two days now. I don’t have my sim yet and NEED it to come tomorrow. I’ve been charged for these two days with no service though
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Chris Richardson
(@coolchris24) reported
@tescomobile Shows no problem s yet my phone on 1 bar for signal as has been for last 4 months. That is with a new sim and going al the troubleshooting possible.