Tesco Mobile outages and service status in West Walton, England

Problems in the last 24 hours in West Walton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Walton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynzy 🌻 (@Lynzyhope) reported 6 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  David Bell (@belld10) reported 8 minutes ago

  @tescomobile travelling London to Swansea and constant drop outs and 5g that doesn’t load any pages…….whats happened to cellular service in UK?

• 
  Dave Gander (@DaveGander) reported 11 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  georgia (@georgiajadeexox) reported 11 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Legal Style Blog (@legalstyleblog) reported 14 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Sean (@SeanSav31) reported 15 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Tim (@t1m670) reported 15 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Legal Style Blog (@legalstyleblog) reported 21 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Eleanor Burrell (@Eleanor000001) reported 27 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working