Tesco Mobile outages and service status in Welshpool, Wales

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Welshpool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Lockhart (@EmmaLockha51775) reported 11 seconds ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Paul Varney (@silveryk) reported 8 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Donna Randall (@DonnaRa01238683) reported 8 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 11 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Antty (@Antty629802) reported 13 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Barbara (@BarbaraSutton15) reported 13 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Gracie🐦 (@mydogisafreak) reported 17 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 18 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 19 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯