Tesco Mobile outages and service status in Welshpool, Wales

Problems in the last 24 hours in Welshpool, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Welshpool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smooth211 (@Smooth2111) reported 3 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

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  Blaximus Longwood (@CuddlerDuck) reported 3 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Grace🐦 (@mydogisafreak) reported 5 minutes ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  Family Thomas (@FamilyThomas3) reported 11 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  Emily G (@emble64) reported 21 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  Smooth211 (@Smooth2111) reported 23 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  montyniblet (@montyniblet) reported 26 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Marie Hobson (@MarieHobson) reported 26 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  Rebecca Tudor (@RebeccaLaura) reported 27 minutes ago

  @tescomobile hey it seems like the network is not recognizing numbers in my phone when they call and is splitting off the first 3 digits of the phone number and saying it is a foreign caller when it isn't. Why is this happening?

• 
  Jamie Imber (@Jayballzz23) reported 30 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception