Tesco Mobile

Tesco Mobile Outage Report in Walton-on-Thames, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Walton-on-Thames, Surrey, England 10/22/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Internet (21%)

    Internet (21%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Wandsworth and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWandsworth Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VforBeni Rebecca Vendetta 🖤 (@VforBeni) reported

    @tescomobile why have I received yet another two emergency alert alarms..

  • CarolineCamero2 Caroline Cameron (@CarolineCamero2) reported

    Didn't get it either- emergency alert settings were on @tescomobile

  • TurianTaylor Lize Taylor (@TurianTaylor) reported

    @tescomobile can't make or receive any calls, texts, or use data 😒 I've contacted you 3 times already, over the last 3 weeks and 0 help. I want this month's payment refunded please. And yes of course I've restarted my phone.. Still waiting on a new sim I asked for weeks ago

  • LeahHumphries21 Humphries BA (Hons) (@LeahHumphries21) reported

    @Calopumi @tescomobile Aww poor you. Mind didn't go off, and I'm on Tesco mobile... I am so happy. My partner...also Tesco went off

  • TheClownChick The Clown Girl (@TheClownChick) reported

    @suzanne2608 @ThreeUK @tescomobile I ran a poll on Facebook and although none of my friends on Three received the alert, I have friends on other networks who also didn't receive it, even if people on the same network in the same area did. Theres no obvious pattern as to who did and didn't get it.

  • __zba_ Abs (@__zba_) reported

    @tescomobile I never got the alert, my mum who's on BT did, (I've already looked at that gov site you've linked in other tweets and my phone is compatible) is there any other reason why?

  • CaraSlater101 cara slater (@CaraSlater101) reported

    Hey @tescomobile, did the emergency alert work on your network - all 3 of us on Tesco mob, different phones, some old some new, none of us got an alert.

  • ttb1965 TB (@ttb1965) reported

    @tescomobile You're so funny Jade. We know the details but I like others didn't get the alert on time or not at all. I suggest you check your system. 8 mins late is a long time in an emergency

  • finlay_mclellan Finlay McLellan 💙 (@finlay_mclellan) reported

    @ttb1965 @tescomobile Did your alert eventually come through? It's weird that the only person to get the alert in this house was my son's girlfriend who is on a different network provider.

  • budgiesmuggle45 budgiesmuggler45 @Wayward@mastodonapp.uk (@budgiesmuggle45) reported

    @Tesco you guys must be joking with your new pay at pump charges. You’ve taken and extra £90 on top of only £20 that I topped up with. What a crazy system. It’s not worth clubcard points to fill up with you. I left @tescomobile recently due to poor service. What a rubbish company