Tesco Mobile Outage Report in Walton-on-Thames, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Kingston upon Thames, London, Hammersmith, Wandsworth, Slough, Chertsey, Epsom and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Wandsworth |
Phone |
Community Discussion
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Tesco Mobile Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Paddy
(@PaddiePower) reported
from
Kensington, England
@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kirwan
(@Bletchman) reported
@tescomobile Hi there, Do you have any news about the PAYG app? There's been a problem with it for some time now. Until it's fixed, is there a way I can check my balance without the app please?
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Leila Henry
(@LeilaHenry1) reported
@CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.
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Jon
(@Jon_Truscott) reported
@LeilaHenry1 @tescomobile @CeriVW Hi Leila. I had my TM service stop from 15 Oct. I've had to cancel my contract and move to another provider. Yours is the second ref I've seen to customers being disconnected. Any more info will be really useful. Thanks.
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TinosToonArmyÉire
(@FunkToonEire) reported
@Fazpat23 @tescomobile It a fake company they have clue no training no idea ,comreg is the only way to get them to do anything, im waiting over a yr for help, not fit for purpose, 3g at its best fake RIPOFFTESCO
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TinosToonArmyÉire
(@FunkToonEire) reported
@SCherrie84 @Jon_Truscott @tescomobile Its fake reading says 4g but its 3g at its best , ots illegal record it send it to comreg these will not help youl told but a new phone a new sim do settings 3/4 tomes a day and no help otherwise, RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO
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Rich Baker
(@RichBakerArt) reported
Over a week attempting to order a new phone from @tescomobile online, and every time they "can't verify your details" at Direct Debit stage. Despite them being correct. Tried phoning today, 46 minute call, same issue, advisor "talking to manager" for nearly 20 minutes. 1/2
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Charlotte Peirce
(@charlottpeirce_) reported
from
Portsmouth, England
@tescomobile internet coverage is horrendous, I’ve lost all connection again. This is constant and happening at least once a day - there are no issues in my area, just consistently bad internet! It’s not ok when I rely so heavily on it for work!
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Izzy Johnson
(@izzyjo) reported
@tescomobile continues to be one of the worst companies I've ever dealt with. Having failed to provide me with phone service for almost 2 months, they now tell me I have to pay £184 to leave my contract and go elsewhere. Furious is an understatement.
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Pazo
(@blobby_p) reported
@tescomobile the PAYG app keeps crashing on Android phone. Have reinstalled app but still same is tbere an issue with your app?
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Donna Skea
(@donna_skea) reported
@tescomobile Day 20, number still not migrated. I’ve been waiting for 72 hours for a manager to call me back, always too busy when I call 🙄 Going round in circles. Unless it’s an easy fix your staff just pass the buck. Been on the phone for 1hr & they will ESCALATE the problem,