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Tesco Mobile Outage Report in Walton-on-Thames, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Guildford, Woking, Mitcham, Staines, Uxbridge, Kingston upon Thames, Wandsworth, Slough, and Chertsey.

CityProblem TypeReport Time
Hammersmith Internet 3 days ago
Guildford Internet 5 days ago
Hammersmith Internet 9 days ago
Hammersmith Total Blackout 10 days ago
Woking Phone 13 days ago
Hammersmith Total Blackout 14 days ago

Community Discussion

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Tesco Mobile Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • RonaldCaudy
    ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • PaddiePower
    Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • wwinter86
    William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GraziaNelson
    Julia Nelson (@GraziaNelson) reported

    @tescomobile He found the phone so it has the original sim . Your customer care refused to unblock it or to send out a new sim without a code texted to his phone - which of course can’t happen as its blocked . Ive called the 0345 number many times to try sort - kept on hold for ages

  • mooreslaw83
    Sam Moore (@mooreslaw83) reported from Lochwinnoch, Scotland

    @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

  • KerrySparshott
    kerry Sparshott (@KerrySparshott) reported

    @tescomobile Can someone please look at my DM? Ongoing issues with a matter I thought was resolved. Extremely frustrated with this situation

  • nightshift_nick
    nightshift_nickUK (@nightshift_nick) reported

    @tescomobile still haven't solved the mast problem in #Chelmsford @O2 now say 12/11/21 earliest to be fixed yet I've got to pay my bill don't call me I can't receive calls 🤬🤬🤬🤬 #3wksSoFarStillNoPhone

  • HobbitStumpy
    DoodlesAndDesigns (@HobbitStumpy) reported

    @tescomobile Hi, my Tesco mobile is down despite putting credit on my rocket pack on thursday?

  • DatLancedJack
    Lanced Jack (@DatLancedJack) reported

    @tescomobile Hi, currently trying to cancel my account with Tesco Mobile as I've emigrated and no longer use it. I can't seem to login to my Pay as You Go account without access to the number. How else can I cancel? It's only a rocket pack will cancelling my DD work?

  • MrsB6574
    Mrs B💙 (@MrsB6574) reported

    @tescomobile trying to add my new phone to Clubcard plus but it’s saying I can’t can you help ?

  • MrsB6574
    Mrs B💙 (@MrsB6574) reported

    @tescomobile Me again sorry x how can I check to see if my Clubcard rewards have been added it says sorry there’s an issue and then 2nd time it says this code has been used

  • lizhansam
    michael kelly (@lizhansam) reported

    @tescomobile big thanks to gunjan for sorting the issue .. service is resumed .. unfortunately, I pressed the disconnect button instead of the send button so was unable to thank her in person !

  • ItsPlanZ
    David Dickens (@ItsPlanZ) reported from Chesterfield, England

    @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything