Tesco Mobile

Tesco Mobile Outage Report in Walton-on-Thames, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Walton-on-Thames, Surrey, England 01/09/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Sutton, Epsom, Surbiton and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSutton Phone

Community Discussion

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Tesco Mobile Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mookii Emma 🐄🔑 (@Mookii) reported

    @tescomobile Hi, I topped up earlier this morning and had the notification saying it's gone through and the app says it has, but I've just had a message saying there's a problem with my rocket pack. I'm confused. Is it a known issue?

  • Pleyndamour Mark F (@Pleyndamour) reported

    @SFraze_ITFC @EE @tescomobile I’m going to drop them when my contact ends due to this. Can afford to pay Kevin Bacon but can’t afford to support ordinary folk. Another greedy company.

  • ParvSharma2021 Parv Sharma (@ParvSharma2021) reported

    @tescomobile seems like there is some issue with the website. Its not even going to credit check for a new phone and it starts saying “unable to verify details”

  • PamSSaunders Pamela Saunders (@PamSSaunders) reported

    @tescomobile I have had no service since yesterday. I am unable to contact my 87 year old mother & vice versa.

  • AndrewGarland3 AndyG (@AndrewGarland3) reported

    @GregMerseyexile @tescomobile I've a similar issue with @VodafoneUK and luckily my contract ends this month. Was thinking about EE but maybe not

  • Hasan87101125 Hasan (@Hasan87101125) reported

    @tescomobile Ordered a phone, never recieved it and you still want me to pay for it

  • CairnduffJim Jim Cairnduff (@CairnduffJim) reported

    @tescomobile Sorry Chris, but this is a very poor response from Tesco. People need to know what will offered regarding roaming,so they can make an informed choice to stay with Tesco or move to another supplier who is offering roaming.

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile it’s now 9 days of not being able to change my safety buffer. Surely it can’t be difficult to get your tech team to “debug” it to find the issue. Come on guys , ombudsman getting copied next .

  • clairesn13 Claire (@clairesn13) reported

    @tescomobile Why are you adding charges to my bill for mobile data when it's continually off and I'm logged into my home WiFi!? Only happened since changed my contract last month, previous 5 years never happened before

  • Adywebb Adrian Webb (@Adywebb) reported

    @DarrenJ78598146 @tescomobile If you are still within 14days of taking out the contract you could cancel and take out again using a colleague code?