Tesco Mobile

Tesco Mobile Outage Report in Walton-on-Thames, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Walton-on-Thames, Surrey, England 12/16/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Uxbridge, Hammersmith and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Tesco Mobile Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lll63629830 Lll (@Lll63629830) reported

    @noshoesorsocks @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve spent hours on the phone trying to sort it. It’s not acceptable please demand compensation or leave they are useless

  • Beachboi9 Beachboi (@Beachboi9) reported

    @tescomobile Says no issues. I’ve been in different areas of the county over the past week and it’s been at 3G which is ridiculous. Vodaphone were more expensive but at least I could use my data for things I needed instead of a service I got 10+yrs back.

  • AlanUKWatson Alan (@AlanUKWatson) reported

    @AndyPW68 @VodafoneUK @tescomobile £43 if you're a new customer.... Buy the phone and get a sim only plan... it is the way to go

  • RailMags Suzanne Bradley (@RailMags) reported

    @tescomobile Well it's gone 6pm now, I guess no new mobile phone for me today. Makes me wonder why I bothered going with @Tesco in the first place. If this is the level of service to expect, then god help me. /2

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile Look into it by all means you will see the nightmare, should have bought a second gand phone from ebay, least then I would have some guarantees, 500 clubland points does not make up for this level of service 👎

  • BoylanMicaela micaela Boylan (@BoylanMicaela) reported

    @tescomobile I've been a loyal customer for 9 years, and your insurance won't pay out for 14 months of payment for a cancelled contract..even though I still have 2 phones with you!! Guess I'll be taking my business elsewhere!! Disgusting

  • noshoesorsocks Amanda🌙🖤 (@noshoesorsocks) reported

    Tesco mobile are taking the absolute piss, can't get any sort of signal in a big town now. Awful. @tescomobile please sort this.

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile You closed my case after 11 hours? That's a pure demonstration of how bad your service has got man, can't I sleep whole I'm expected to keep paying you for 3 faulty phones, double standards

  • LeilaHenry1 Leila Henry (@LeilaHenry1) reported

    @tescomobile I have not been able to make calls for 6 days. Multiple contacts with online chat, new sim card sent and now told there is a known issue affecting lots of users? Really frustrating bad service with no date for resolution able to be provided?

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @Lll63629830 @tescomobile Hi. That's interesting. When I went in-store the TM staff member said they'd seen a few people with the issue. I've spent ages trying to sort too. I've now taken a new contract with another provider and will press to recover amounts charged by TM while I've had no service.