Tesco Mobile

Tesco Mobile Outage Report in Thames Ditton, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thames Ditton, Surrey, England 11/10/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • maggies28654076 Churchymcchurchface (@maggies28654076) reported

    @tescomobile Appalled at service tesco mobile. Made our phone totally useless and staff at the call centre said nothing they can do. Your agent can't help me, wont give me escalation process or service level. Did nothing but talk over me. and did nothing to resolve issue. #poorservice

  • DafyddApWeylin Dafydd Ap Blaidd🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪〓〓 (@DafyddApWeylin) reported

    @tescomobile Diolch yn Fawr Jade Apparently the engineers are on the case for this blackout but are there any plans to increase coverage in the Rhondda or is it being scaled down ready for 5G? Have o2 been reducing power ouput as the last 12 months the signals become weaker and weaker?🤔🙁

  • yeojinthew0rld BBIBBI🍓 (@yeojinthew0rld) reported

    @tescomobile my wifi is down so i’m using data but the app is not working so i can’t check how much i have left

  • leonpryce6 Leon Pryce (@leonpryce6) reported

    Don’t ever use @tescomobile there customer service is abysmal. Absolute joke

  • maggies28654076 Churchymcchurchface (@maggies28654076) reported

    @empem39 @tescomobile You were lucky. Just experienced terrible customer service from #poorservice

  • 0r4n93_C4551dy Marko Stunt's Basketball Coach (@0r4n93_C4551dy) reported

    Yo, @tescomobile, are you gonna be selling Google Pixel 5's or 4A 5G's? I wanna come back to your network but want one of those handsets!

  • Sue76714257 Sue (@Sue76714257) reported

    @tescomobile is you service not working. Trying to send text messages getting error 69.

  • Richperks 𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀 (@Richperks) reported

    @tescomobile None of your online, app or telephone technical support is working! I am going insane!!!! Please help me!!!!

  • BBCavendishRds Rachel (@BBCavendishRds) reported

    @tescomobile shockingly intermittent coverage in YO43 since Friday afternoon. Is this due to the local BT fibre cable outage?

  • mediate4ueu mediate4u (@mediate4ueu) reported

    @tescomobile Why do you support Israel?