Tesco Mobile

Tesco Mobile Outage Report in Thames Ditton, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thames Ditton, Surrey, England 04/01/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (27%)

    Total Blackout (27%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, London, Hammersmith, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Slough, Southwark and Chertsey.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @tescomobile 2/2 due to your delays. I see now that I have been charged for that extra data, there's no need for it now. I need to be put in touch with someone who can remove it because I'm not paying extra for shoddy service. When her contract ends she will be moving to a different provider.

  • chaudhrybilal79 chaudhrybilal (@chaudhrybilal79) reported

    @tescomobile hi tesco mobile i m your customer last 04 years but ur poor customer services disappointed me even ur duty manager rufused to talk with me i already make complaint via email pls investgate this issue thanks

  • Patrick70232259 Patrick Fallon (@Patrick70232259) reported

    @tescomobile both my wife and me can't get our mobile phones to work. What is the problem and when will it be fixed.

  • K_Leighton01 Kate (@K_Leighton01) reported

    @tescomobile Struggling to get any help on the phone and now after long wait and going through everything told systems are down so can't check issue! Are you able to help?

  • Theredcatcher 🅰️ (@Theredcatcher) reported

    @talkSPORT @Sjopinion10 @tescomobile Salah will command the going rate. Which is fair enough. Liverpool’s issue is their wage structure

  • senaydobbs Senay ⚽ (@senaydobbs) reported

    @tescomobile absolutely useless . Waited over 28 hours for a simple phone number swap from Tesco to Tesco only to be told to wait another 24 hours 😡. This is my business number which by not working is costing me money. Iv spoken to several customer service people & got no were

  • jaswynchin Kimberly Wilson (@jaswynchin) reported

    @e_nezz @tescomobile Inbox Best_recovery1 on Instagram he is very fast and active, he help me recover my hacked account,now am using my account well

  • fairysal Apple Blossom Vintage (@fairysal) reported

    @tescomobile Thank you, it was very misleading this is the company that came up when I searched Tesco mobile top up, I would normally have noticed. Awful in these circumstances.

  • DarrenTurley5 Darren Turley (@DarrenTurley5) reported

    @talkSPORT @Sjopinion10 @tescomobile Where does he say he’s holding them to ransom? What he says here is absolutely spot on, regardless of the stupid money that is involved in the sport. You are paid based on your value, and right now he’s the most valuable player in the game.

  • OcOcarroll John OC (@OcOcarroll) reported

    @tescomobile Mrs. trying to get through to customer service for an hour yesterday but gave up. Sure she will be in touch again today Rob.