Tesco Mobile Outage Report in Thames Ditton, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Thames Ditton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Islington, Camden Town, Southwark, London, Croydon, City of Westminster, Bermondsey, Guildford, Wandsworth, Kingston upon Thames, Slough, Tower Hamlets, Feltham, Ashford and Windsor.
City | Problem Type | Report Time |
---|---|---|
Islington | Phone | |
Camden Town | Total Blackout | |
Southwark | Internet | |
London | Internet | |
London | Internet | |
Croydon | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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lochsandglens
(@lochs_and_glens) reported
@tinkerbecs @tescomobile Are you Tesco mobile customer?
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williamsmith
(@william15613095) reported
@Ironmantriman @tescomobile I’ve been having the same issue I can’t get onto the app just hanging on for ages stuck
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Holly
(@Ceceeeeeee08) reported
@tescomobile we bought the new mobile, as she had no way of communicating out. Basically you left a vulnerable 86 year old woman without means of communicating, paying for a contracted number that was not working, and £70 out of pocket for a new phone...appalling.
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Holly
(@Ceceeeeeee08) reported
@tescomobile what makes it further appalling is the first call made to customer care, my grandmother, who is recovering from a stroke and so gets confused, did not pass security checks, despite the answers she gave being correct......
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L L G R E Y
(@LLGREY_co) reported
@tescomobile you have got to be the worst phone providers I’ve ever had I might as well use my phone as a paper weight considering it doesn’t work… paying thousands of pounds for sh*t
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Jill Kirby
(@DrJillKirby) reported
@tescomobile I have had no mobile service for 12 days. Noone can give me a timescale for when your system IT problem will be fixed. So what am I supposed to do?This is terrible customer service.
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LM💜
(@Rockchic65) reported
I fell asleep streaming TV on my mobile, woke up to find WiFi off and all my data used!?! @virginmedia is a JOKE and @tescomobile what's up with your service too?!
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Kelly Cornwell
(@Whoamiftr) reported
Totally let down by @tescomobile Shocking service. Notified of my father’s death, we were promised uninterrupted phone usage whilst mum moved to her own account. Her phone has not worked for a week. Trying to organise a funeral whilst the number we gave out doesn’t work. 😡
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Dorian774
(@Dorian7741) reported
@tescomobile hi. I need support with replacing a lost SIM card. Thanks
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Emily Jane
(@MummyJut) reported
@tescomobile Would be helpful if the app would load. Keeps just showing a blank screen and the loading wheel. App is up to date so it's not an updating issue.