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Tesco Mobile Outage Report in Thames Ditton, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Thames Ditton, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, London, Hammersmith, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Slough, Southwark, and Chertsey.

CityProblem TypeReport Time
Guildford Internet 18 hours ago
London Total Blackout 23 hours ago
London Phone 1 day ago
Hammersmith Internet 5 days ago
Hammersmith Total Blackout 5 days ago
London Total Blackout 6 days ago

Community Discussion

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Tesco Mobile Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cookiris14
    Iris Cook 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧐 (@cookiris14) reported

    25 mins of chatting with @tescomobile to no avail It's the customers fault It's the settings fault No it's not Tesco roaming doesn't work Voxi does Who is really at fault A refund would be greatly anticipated and requested We are leaving Tesco Just lost another customer Goodbye

  • LightingAnthony
    Baldy Anthony (@LightingAnthony) reported

    Interesting strategy @tescomobile I'll give you that: charge £1200 for a phone order that was cancelled and then try to transfer to the Samaritans when we get upset. Apparently the "resolution team" will be in touch within 24 hours but I bet they won't

  • EilishJordan
    Eilish Jordan (@EilishJordan) reported

    @tescomobile The watch which was part of the promotion was actually a Xiaomi smart band not a Samsung and why would I as the customer need to go chasing this as I paid Tesco to supply it surely it would be Tesco who would need to follow up with their supplier

  • HorlickV
    v horlick (@HorlickV) reported

    @tescomobile is there an issue with your coverage over the last few days? Seem to be unable to use phone despite turning off and on? Any signal issues ??

  • SWstudent78
    mel (@SWstudent78) reported

    @tescomobile I don't have a link I can't find it and I'm busy so don't have time to sit waiting. Don't be rude! You're the ones messing me around and also taking money off of me whilst not providing a service whilst also lying repeatedly. No need to be rude to me!

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @MarcusManley8 @tescomobile 2 .... a mobile-network. But more importantly, do you think they care? The personel who man the helplines simply haven't got a clue. Totally-brain-dead - reading from instruction books. It baffles me how they get-away with it!

  • _MelanieMartin
    Melanie M. 🇪🇺🇩🇪 (@_MelanieMartin) reported

    Can my followers please retweet this? Can you help me make everyone see how ****** @tescomobile is? I had a hellish year and Tesco has come round to ruin my Christmas, last year Covid nearly got me, this year it's Tesco's. Every little helps I guess.

  • Jonatha54092143
    Jonathan Cunningham (@Jonatha54092143) reported

    @tescomobile Got my final bill this morning, it states that the refund is due on the 4th of January. This is longer than the 3-5 working days stated by yourselves. I know Christmas is in between but that still doesn't work out.

  • FionaMitchie
    Fiona Mitchie (@FionaMitchie) reported

    @tescomobile Unfortunately I can't do a factory reset as it keeps sending a one time code to me which I can't get because I have no service 😫 I'm at a lost really

  • C_E
    CE! 🕷 (@C_E) reported

    @vodafonebiz insurance manager is supposed to be getting back to me today. On the @tescomobile number I bought 2.5 years ago when it took vodafone insurance nearly 6 weeks to replace a phone then. That is a 100% fail rate on their own SLA.