Tesco Mobile Outage Report in Thames Ditton, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Thames Ditton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, City of London, London, Tower Hamlets, Croydon, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| City of London |
Phone | |
| City of London |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui Morgan
(@JacquiMorganF1) reported
@tescomobile truly awful service today ordering a replacement SIM. Call handler put me on hold 4 times, asked for my last name then uesd it twice as if it were my first name, then went to process order for SIM without checking which number on the account (there's 3) 1/2
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
Wow how bad are @tescomobile on line terrible customer service
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Tilly Calder
(@tillymakeup) reported
@tescomobile the worst customer service been without signal on my phone for 3 weeks changing over from pay as you go to contract 😒
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Martine Walters
(@vivamartine) reported
@tescomobile No I wouldn’t stay with you now your staff member was rude and your managers are unavailable i would advise anyone to steer clear and go to another company
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hello
(@Sunshine5320) reported
Terrible service from @tescomobile trying to get me to pay double next month to change my due date by 3 days when I’m happy to pay slightly more but not double as no other company does this!!
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Sue Perkins
(@sue_perkins) reported
@tescomobile I think chat messages (not text messages) still appear from the temporary number though. The restart didn't fix this....
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Anwen
(@itsanwen) reported
@Tesco @tescomobile hello I ordered a pay as you go phone and need to cancel/ amend my order to include the top up voucher but I am unable to do that online and have been on the phone passed from department to department for 25 minutes. Can someone help me with this?
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Joy 🏳️🌈
(@sunkisscribbles) reported
@tescomobile Is there a way to find out online if my local Tesco Mobile store has a certain phone in stock to save a wasted journey? Also, I've never had a contract phone before - do you get it straight away in store?
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Lauren
(@Titch_7) reported
So apparently @Tesco #Barry despite their @tescomobile shop advertised as closing at 7, shuts when they want and refuse to serve a customer. Poor service
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Julie Trudgill
(@julie_trudgill) reported
@tescomobile It says ring up as you need more info. We have done it four times and then it still first work online. Thinking we need to ho to a reliable customer service team