Tesco Mobile

Tesco Mobile Outage Report in Thames Ditton, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thames Ditton, Surrey, England 03/10/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Uxbridge, London, Kingston upon Thames, City of London, Hammersmith, Wandsworth, Slough, Southwark, Croydon, Chertsey, Epsom and Tower Hamlets.

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City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomLondon Phone
United KingdomKingston upon Thames Phone
United KingdomLondon Internet
United KingdomCity of London Total Blackout
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • j9mickey Janine Allen (@j9mickey) reported

    Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @KrispymooScott @tescomobile You still don’t get response even after I emailed CEO! Best way is to go through ofcom as your paying for a service that’s not providing! @Ofcom only way I ever got response to my 7 complaints! Even tho was still poor response

  • KrispymooScott Kristy Scott (@KrispymooScott) reported

    @tescomobile @TrussellTrust Except if you tell them it's vital you keep your existing number. Then they just sign you up and take your money knowing full well they can't deliver.....and cost you vital contact with customers and loss of income in the process, but don't give a damn.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile You did nothing to resolve my issue - which shows how you’s don’t care about customers! I’m not sorry I’ve left you’s - but now I can relax without your lies, frustration and poor service!! #amfree

  • ilee81 Lee 🇬🇧 (@ilee81) reported

    Word of advice for UK users. Never sign up with @tescomobile or @sky horrific services and customer service.

  • DavidFossey5 David Fossey (@DavidFossey5) reported

    @tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said

  • zigzagsky Joanne Ruth (@zigzagsky) reported

    @tescomobile just changed over to Tesco Mobile and imported my old Vodafone number with a pack code however, when looking at I message, send and receive number options, only the new Tesco number there. Can u help pls?

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile Now you are telling me not to contact you about my phone being cut off. Also so when do you start arguing with a customer of 20 years plus that has always paid on time?

  • robbymcnob Robby"Lessons must be learned"mcnob (@robbymcnob) reported

    @tescomobile And now your customer care staff just put the phone down on me. Lovely!