Tesco Mobile

Tesco Mobile Outage Report in Thames Ditton, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Thames Ditton, Surrey, England 12/10/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Sutton, London, Epsom, Surbiton, Croydon, Uxbridge, Hammersmith and Wandsworth.

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City Problem Type Report Time
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSurbiton Phone

Community Discussion

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Tesco Mobile Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StompWompin KD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@StompWompin) reported

    @gringolito @tescomobile Good grief! Almost a £1k! Damn that’s a lot of money. Oh I bet it was. I’m not angry at the poor lad, not his fault. Came as a shock for one month like, can’t lie about that. 🥴

  • nadal_lisa lisa nadal (@nadal_lisa) reported

    @tescomobile after investigating with Tesco + Apple you barred my phone. After days of chat/calls hung up on twice i have no working sim and iPhone the only solution I can get a new sim 5 days/complain

  • gringolito andy, friend of lorenzo saint Dubois. (@gringolito) reported

    @PeterHexpat @StompWompin @tescomobile Virginia would never budge, but it didn't stop me trying!

  • GrumpyXMatelot Captain Buzzkill RN (@GrumpyXMatelot) reported from Telford and Wrekin, England

    Anyone else on @tescomobile having problems sending sms? I've had issues for a few days

  • StompWompin KD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@StompWompin) reported

    @DancingAnth @tescomobile It wasn't even used for school, it seems to have been background data or so.. that went over the limit and then hit us with £250 this morning (just under).. Ooof. 😬 Nah no complaint necessary tbh.

  • nadal_lisa lisa nadal (@nadal_lisa) reported

    @tescomobile Hi no network issues after a 2 day investigating with Tesco + Apple you had barred my phone. After 2 days of chat/calls hung up on twice i have no working sim and new iPhone not working the only solution I can get a new sim in 5 days or i can complain

  • steven_rothwell steven rothwell (@steven_rothwell) reported

    @tescomobile terrible customer service #PremierLeague

  • ChealKen snowyken (@ChealKen) reported

    @tescomobile why have you charged me £2.50 from my buffer when I am nowhere near my limits on Data calls or texts. Your help line couldn’t seem to help me

  • SeanP321 Sean C. Parkinson (@SeanP321) reported

    Of you want a good mobile signal and send texts without problems, Avoid @tescomobile . Their mobile network is like death warmed up.

  • marta_kaczmarek 🌸 (@marta_kaczmarek) reported

    Never experienced worse customer service in my life, no communication whatsoever, I've been blatantly lied to over the phone over the dozens of phone calls I've made and it's been nearly THREE WEEKS WITHOUT A PHONE!! @tescomobile your insurance company needs SHUTTING DOWN