Tesco Mobile outages and service status in Swaffham, England

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swaffham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 4 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  It’s me! (@bubs_2014) reported 5 minutes ago

  @tescomobile hi I’ve had no signal or data since this morning. Your customer service agent said it was because a mast in my area was down. I am now in a completely different county and still nothing. I am a carer to my mother and need my phone. I can only get wifi. Yesterday I

• 
  Adrian Turton (@BroTurton) reported 6 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  steven rothwell (@steven_rothwell) reported 10 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Amy (@StefScope) reported 11 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Adrian (not on Netflix) Thoms (@ThomsAdrian) reported 15 minutes ago

  @tescomobile This is outdoors and I’m banging on because at a service area where at times there will be maybe hundreds of users of O2 network trying to use EV apps or plan their routes on Google Maps or Waze this is shoddy. I don’t expect 100% coverage on the road network but I do expect it at a service area. There can’t possibly be planning issues putting up a mast.

• 
  Clare 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@chilly_spurs) reported 15 minutes ago

  @tescomobile I can make a call but can’t receive any. Is this related to the network outage today? I’ve checked the @O2 status checker & that just says there’s an issue with making calls to EE. No mention of not being able to receive calls from a landline!

• 
  Chris (@geordiechris48) reported 17 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 21 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

• 
  Rhys 🦢🦢 (@RhysSCFC_) reported 21 minutes ago

  Best thing I ever done was bin @tescomobile off. The whole network is a sham, using O2 masts. Have had issues for years and nothing seems to improve just get worse. Changed to @EE today and literally had 5G everywhere I go where normally I couldn’t read an email before.