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Tesco Mobile

Tesco Mobile Outage Report in Suffolk, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Suffolk, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Suffolk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 26% Total Blackout (26%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Suffolk, England

The most recent Tesco Mobile outage reports came from the following cities: Ipswich, and Stowmarket.

CityProblem TypeReport Time
Ipswich Phone 19 days ago
Stowmarket Phone 1 month ago
Ipswich Internet 5 months ago
Ipswich Phone 9 months ago
Sudbury Internet 10 months ago
Ipswich Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Suffolk, England

Latest outage, problems and issue reports in Suffolk and nearby locations:

  • leahh_95
    L E A H 💜 (@leahh_95) reported from Hadleigh, England

    @tescomobile hello! I came into your Ipswich store last weekend to get a new phone but was told the service was down and couldn’t do pay monthly phones. Is everything back up and running? Can I come on Saturday? Thanks

  • ProctorAndy
    Andy Proctor (@ProctorAndy) reported from Capel Saint Mary, England

    @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CHARRONPUGSLEYH
    CHARRON PUGSLEY-HILL 💙 Artist and Hypnotherapist (@CHARRONPUGSLEYH) reported

    @tescomobile your customer service person has just put the phone down on me. I have wasted 45 mins trying to get a new phone. 4 people. This last guy was not listening to me so asked to talk to someone else. Cut off. Not the way to go. Poor #customerservice

  • EilidhCreates
    Eilidh Creates (@EilidhCreates) reported

    @tescomobile Still same issues btw. Sim in a different phone All of the suggestions I did receive a text saying I'm disconnected for 48 hours so that's 3 days of being disconnected. Its not great. Considering I have two phones with you I may look elsewhere

  • CHARRONPUGSLEYH
    CHARRON PUGSLEY-HILL 💙 Artist and Hypnotherapist (@CHARRONPUGSLEYH) reported

    @tescomobile Hi Rob. Really? And what will happen then. I am not sure this loyal customer is going to continue with you.

  • Lll63629830
    Lll (@Lll63629830) reported

    @EilidhCreates @tescomobile They have “ accidentally disconnected a number of customers” I’ve got the same issue i spent hours on the phone. Please demand compensation they won’t admit this fault without being pushed

  • Lll63629830
    Lll (@Lll63629830) reported

    @bloomartsmanage @tescomobile They have accidentally disconnected several customers and won’t admit this without pushing. I’m having the same issue spent hours on the phone trying to resolve. Please take this further I am

  • bloomartsmanage
    Helen Mahoney (@bloomartsmanage) reported

    @tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.

  • OTooleyAuthor
    Oliver J. Tooley, author. He/Him 💚🌍 (@OTooleyAuthor) reported

    @tescomobile Nope, it didn't do that. It said it was closed. Not acceptable. The reporting line should be separate from customer care. Reporting a stolen device is NOT a customer service issue, it is security and URGENT.

  • adrosen65
    Tony (@adrosen65) reported

    @tescomobile Hi Callum the SMS service appears to be working, however maybe tescomobile should consider an email update to customers if SMS is also down. At least I wouldn't be kept totally in the dark.

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @tescomobile @adrosen65 Yeah, there’s an email option under the first drop down, how do you want to be contacted? I selected text message for the issue in my home area.

  • OTooleyAuthor
    Oliver J. Tooley, author. He/Him 💚🌍 (@OTooleyAuthor) reported

    @tescomobile So, if my phone were stolen at midnight you don't give a ****. I have FOUr phones from you. Maybe I need to get a new mobile phone supplier who is less crap.