Tesco Mobile

Tesco Mobile Outage Report in Suffolk, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Suffolk, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Suffolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Suffolk, England 01/23/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Suffolk, England

Latest outage, problems and issue reports in Suffolk and nearby locations:

  • leahh_95 L E A H 💜 (@leahh_95) reported from Hadleigh, England

    @tescomobile hello! I came into your Ipswich store last weekend to get a new phone but was told the service was down and couldn’t do pay monthly phones. Is everything back up and running? Can I come on Saturday? Thanks

  • ProctorAndy Andy Proctor (@ProctorAndy) reported from Capel Saint Mary, England

    @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

  • ProctorAndy Andy Proctor (@ProctorAndy) reported from Capel Saint Mary, England

    @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile Well I’ve been told they are experiencing major problems but online the service status still says excellent so new people will join under false information. Like I did 18 months ago

  • munn_adrian Adrian Munn (@munn_adrian) reported

    V poor service @tescomobile tried 5 times to top up, then 18 minutes wait to speak to customer service who didn't help and told me to try again, with no jo@

  • claireloopylou Claire Louise (@claireloopylou) reported

    @tescomobile i have received my new iPhone with the @AppleTV promotion but can’t access the free trial. Can you help?

  • John_Rowland_PM John Rowland (@John_Rowland_PM) reported from Havant, England

    @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

  • JennyMcC9 Jen (@JennyMcC9) reported

    @tescomobile have been refused a refund on your app 'buying' 2 bundles in error at same time(app froze)informed you right away and told to wait till next bill. How is this fair? Surely you can just take it off as it was an error on your site. Previous happy customer #tescomobile

  • VickyAlcock Victoria Alcock (@VickyAlcock) reported

    @tescomobile Im having real problems trying to purchase a new phone contract for my son

  • Trotter2K Neil Barker (@Trotter2K) reported

    @tescomobile @abbiecameron93 It effected me when I wanted to update my direct debit payment method and now my accounts suspended cause I forgot my password on the tesco mobile app trying to check my bill, I've DM'd about this issue.

  • pamie1984 Pamela Little (@pamie1984) reported

    @tescomobile an apparent network outage yesterday almost caused my 12yr old daughter to go missing!!! She was unable to receive or make texts/phone calls and didn't get message that her aunt was getting her from school. She ended up walking a different way as she had no idea!

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    @tescomobile Seriously guys when is this getting fixed? So unprofessional to have a non-functioning website. Customer service awards, don't make me laugh!

  • MrsQ57439850 MrsQ (@MrsQ57439850) reported

    @tescomobile I'm very surprised by this as we have had the worst service from tesco mobile over the last few days!! Rude customer care advisors, 2 of which hung up on me mid way through our phonecall. And taking money form my account when I have cenelled auto top up! Hardly 5 star service