Tesco Mobile outages and service status in Ipswich, England

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  andrew dotchin tssf (cis-he/him) (@suffolkvicar) reported 3 minutes ago from Felixstowe, England

  I have no option but to use @PostOffice but from today I refuse to... Buy @GilletteUK products Shop @BootsUK Use @tescomobile Bank with @AskHalifaxBank or Holiday with @SandalsResorts Join me! RTs welcome (P.S. the other companies listed would never be used by me anyway)

• 
  Sam Proctor (@Mantha_84) reported 30 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

• 
  Andy Proctor (@ProctorAndy) reported 45 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  L E A H 💜 (@leahh_95) reported 47 minutes ago from Hadleigh, England

  @tescomobile hello! I came into your Ipswich store last weekend to get a new phone but was told the service was down and couldn’t do pay monthly phones. Is everything back up and running? Can I come on Saturday? Thanks

• 
  kenny wilson (@kennythekilt) reported 53 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

• 
  Andy Proctor (@ProctorAndy) reported 54 minutes ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Carroll (@pcarrollmusic1) reported 1 minute ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  random (@kaye55) reported 2 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Justine (@bean0509) reported 2 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Sam Parfett (@sam_parfett) reported 5 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  David Walsh (@DavidWa57433939) reported 6 minutes ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  Grumpy Buddhist (@DionHunt67) reported 6 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  Ima Dalek (@iva_hadenuff) reported 7 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  New Homes Expert (@NewHomesExpert1) reported 8 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  TheMrsButcher (@Teldeb) reported 11 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained