Tesco Mobile outages and service status in Capel Saint Mary, England

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Capel Saint Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

• 
  Andy Proctor (@ProctorAndy) reported 37 seconds ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

• 
  Sam Proctor (@Mantha_84) reported 23 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

• 
  Andy Proctor (@ProctorAndy) reported 24 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  L E A H 💜 (@leahh_95) reported 45 minutes ago from Hadleigh, England

  @tescomobile hello! I came into your Ipswich store last weekend to get a new phone but was told the service was down and couldn’t do pay monthly phones. Is everything back up and running? Can I come on Saturday? Thanks

• 
  kenny wilson (@kennythekilt) reported 48 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Martin (@julesvb82) reported 6 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  kathleen dobbs (@kathleendobbs6) reported 7 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Michelle (@Michell78492363) reported 7 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Ola (@Jajasolu) reported 8 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Ian (@iancharris) reported 8 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Gladimir (@DrGladimir) reported 13 minutes ago

  @tescomobile I've recently signed up as a business customer. Got phone and service started, only to find out now call forwarding isn't supported... This is essential for businesses, and something I've literally never come across not being available on any phone plan. Shocking.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 15 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Mike W (@tete_blanche) reported 20 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  Amanda Martin (@AmandaKMartin) reported 26 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  Webdy (@Webbdy) reported 26 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy