Tesco Mobile outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  Jane Dyster (@darcydyster) reported 1 minute ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

• 
  Kevin Rowley (@KevinRowley4) reported 6 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Kevin Rowley (@KevinRowley4) reported 10 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Sam Proctor (@Mantha_84) reported 32 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

• 
  Jane Dyster (@darcydyster) reported 33 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

• 
  kenny wilson (@kennythekilt) reported 38 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

• 
  L E A H 💜 (@leahh_95) reported 46 minutes ago from Hadleigh, England

  @tescomobile hello! I came into your Ipswich store last weekend to get a new phone but was told the service was down and couldn’t do pay monthly phones. Is everything back up and running? Can I come on Saturday? Thanks

• 
  Andy Proctor (@ProctorAndy) reported 50 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  Andy Proctor (@ProctorAndy) reported 56 minutes ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

• 
  Jane Dyster (@darcydyster) reported 57 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gillian mary (@gillianwyatt601) reported 5 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  Amanda Martin (@AmandaKMartin) reported 5 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Ann (@English_girl98) reported 5 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Ann (@English_girl98) reported 7 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Amanda Martin (@AmandaKMartin) reported 7 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Sarah Hill (@thelovelysarah) reported 8 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 10 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 10 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Gladimir (@DrGladimir) reported 12 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 12 minutes ago

  @tescomobile why is there no signal at bt7?