Tesco Mobile outages and service status in Tidworth, England

Problems in the last 24 hours in Tidworth, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tidworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Adley (@MrChrisAdley) reported 7 minutes ago

  @adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....

• 
  Sredna Rapmil (@SrednaRapmil) reported 8 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  clam (@clam70435692) reported 9 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Amy (@StefScope) reported 9 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  lisa restorick (@leggylisa72) reported 11 minutes ago

  @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

• 
  Victoria Ogonna (@vikkyug2016) reported 13 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Phil 〓〓 (@Kryfold_Sky) reported 13 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  Darran MacMaster (@DarranMacm95394) reported 13 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  Chris (@geordiechris48) reported 17 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Chris Chambers (@ChrisChamb61755) reported 19 minutes ago

  @tescomobile Hello. I'm abroad and my phone doesn't work!