Tesco Mobile outages and service status in Somerton, England

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

• 
  Cris Samways (@AgeingLock68) reported 34 minutes ago from Yeovilton, England

  Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gladimir (@DrGladimir) reported 10 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Julie Martin (@julesvb82) reported 10 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  cupcake (@cupcakecutie10) reported 10 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Ian (@iancharris) reported 11 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  jason mcneilly (@jaymcneilly) reported 11 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Sredna Rapmil (@SrednaRapmil) reported 12 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Lynzy 🌻 (@Lynzyhope) reported 17 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  jiji (@ExecAsstJiji) reported 17 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  David Dickens (@ItsPlanZ) reported 18 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  Katrina (@KatLawrence) reported 20 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?