Tesco Mobile outages and service status in Somerset, England

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RustyRover852 (@RustyRover852) reported 3 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Amanda Martin (@AmandaKMartin) reported 3 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 6 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Jacob Valentine (@JayV1994) reported 13 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Ryan Trathen. (@ryryTrath) reported 14 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  Dave Kendall (@DaveKendallPho1) reported 16 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Scott Small (@scottjsmall) reported 20 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Ian (@iancharris) reported 22 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 23 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 26 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯