Tesco Mobile outages and service status in Sevenoaks, England

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sevenoaks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

• 
  Mark Harrison (@SnapperHarrison) reported 18 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

• 
  Caz collins (@CazCAFC) reported 47 minutes ago from Bromley, England

  @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

• 
  Richard Merry (@Luca4) reported 48 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Turner (@charliebarley) reported 1 minute ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Jeremy Lindsell (@JeremyLindsell) reported 2 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Dave Gander (@DaveGander) reported 3 minutes ago

  @tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.

• 
  Colette Houlihan (@Colly_wobbles) reported 5 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Jim Hurst (@xLevel) reported 9 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 9 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out

• 
  Sian (@SianElin_PT73) reported 14 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  Dave Kendall (@DaveKendallPho1) reported 18 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 18 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  Antty (@Antty629802) reported 21 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...