Tesco Mobile outages and service status in St Ives, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around St Ives, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in St Ives, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near St Ives, England
The most recent Tesco Mobile outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston
|
Wi-fi | 30 days ago |
|
Helston
|
Phone | 4 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Beth :) (@tgwktm) reported from Helston, England@tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sally F 💙 (@SallyF100) reported@tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Ann (@English_girl98) reported@tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.
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Rolling with the 757s (@Skinnymanpfc) reported@tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.
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Eleanor Burrell (@Eleanor000001) reported@tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working
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Andrew Axford 🏴 (@andrewaxfordgb) reportedHey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile
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Sian (@SianElin_PT73) reported@tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!
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Legal Style Blog (@legalstyleblog) reported@tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)
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Gracie🐦 (@mydogisafreak) reported@tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)
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Bully in the alley 🍻 (@WeeLeeMcD) reported@tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.