Tesco Mobile

Tesco Mobile Outage Report in St Austell, Cornwall, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in St Austell, Cornwall, England 12/13/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • iammattbowen Matt (@iammattbowen) reported from The Coombes, England

    @tescomobile disappointed me again. Never called me after several requests. I was told I would be called before 20:00 guess what it's 20:47 and no call. Typical. Time to visit another provider

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported

    @tescomobile Looks like a mast is down in the area so I’m guessing it’s been the same all week. Very frustrating when I’ve missed important phone calls and haven’t had the signal to return them either

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile Yes. But Rob why does 5 days keep getting longer? 20 Sep upgrade 22 Sep soap arrives. phone you 28 Sep told 5 days investigation ends Friday 30 Sep 30 Sep told investigation only started 26 Sep! Look at the damn dates people. cc @clairefweir (soz 4 weekend shout but... ‽)

  • CncrndCtznNo1 ConcernedCitizen (@CncrndCtznNo1) reported

    @tescomobile That's great that you help me spend less - could you now try to help me actually get a signal on my phone so that I can make a call and use the internet?

  • Xpressfeelings2 Xpressfeelings (@Xpressfeelings2) reported

    @tescomobile Can't seem to contact anyone in the mobile app webchat...been this way for weeks....I'm deaf and that's how I contact ...please help

  • isemann Rodney Isemann (@isemann) reported

    . @tescomobile 22 Sept: Receive a bar of soap instead of an upgrade phone. Inform u. 23 Sept: I send photos 4 ur investigation (email given me by cust. serv.) interim: investigation takes 5 days (repeatedly) 30 Sep: Investigation raised on 26 Sep wait until 3/4 October WTF

  • mhz187 UNKNOWN (@mhz187) reported

    @tescomobile What is going on with your network at the minute? Over the last couple of months my network signal has significantly dropped!! I've been in contact with the online chat team trying to resolve it, but its getting worse. Think I might need to use a coat hanger to boost

  • WelliXL WelliXL (@WelliXL) reported

    @tescomobile Hi Team, I just purchased 2 phones but only 1 sim in the box. can't seem to find the phone numbers for these - help!

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • cwillis19821 Chloe Willis (@cwillis19821) reported from Cirencester, England

    @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

  • skelton_alisha Alisha Skelton (@skelton_alisha) reported

    @tescomobile please can you help? I ordered a new phone on your app and upgraded and should receive it tomorrow but I entered the wrong email on checkout and now have no tracking ID for my parcel.