Tesco Mobile

Tesco Mobile Outage Report in Richmond, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Richmond, Greater London, England 11/19/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Hackney, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyscall Kelly (@kellyscall) reported

    @tescomobile I have raised an issue with signal and 4G over 3 weeks ago now. I have 3 contracts with you and at present we can’t even make a call because the signal is constantly dropping and my 4g is non existent. Can’t even connect to the webchat to discuss this!

  • AgentCas73 Chrissie. (@AgentCas73) reported

    @tescomobile I'm not the account holder. My sister is but she's had enough of speaking to different tesco employees who do nothing. This issue is causing her so much stress she's suffering badly with eczema. All the family has a cut off phone and we are over £80 out of pocket. #Stressed

  • luciieirl lucie (@luciieirl) reported

    @tescomobile hi there looking to cancel contract. web chat option is not working on website. thanks

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @tescomobile it can wait 'til Monday attitude. Only lost husband's business number for a month and refusing to respond answer new issue. @clairefweir

  • spljaggie SPLJaggie💙 (@spljaggie) reported

    @tescomobile There is an issue porting my number from O2 its been over 2 weeks and all I get is emails saying "this case has already been escalated to our dedicated technical team and they’re working to get it resolved as soon as possible"

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile why isvthe signal dropping outbso much in newbury area ladt few days

  • olisheep78 olisheep78 (@olisheep78) reported

    @tescomobile I tried that on several occasions. It's the same today. I only get wifi if I am connected to a network.

  • AgentCas73 Chrissie. (@AgentCas73) reported

    @tescomobile None of us can go out due to having our phones cut off because we can't keep in touch with dad and he can't keep in touch with us. Cutting people's phone off and causing endless problems is not good enough when the bill was paid at the weekend.

  • MattBondRacer Matt B (@MattBondRacer) reported

    @tescomobile appalling "service". Been waiting since 2nd Feb for a PAC code & despite 11 calla to you, been told another 3 days before it might be resolved. Shocking. Will be cancelling my contract.

  • LifeIsLivingUK Life is Living (@LifeIsLivingUK) reported

    @tescomobile - following a problem they refuse to let me speak to a manager