Tesco Mobile Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (31%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Richmond, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Harrow, and Muswell Hill.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
London	Total Blackout	3 days ago
London	Phone	4 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Total Blackout	7 days ago
Harringay	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Nesli Shafak (@NesliShafak) reported 45 seconds ago from Kensington, England

  . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Beetlejuice (@wonky_lauren) reported 5 minutes ago from London, England

  My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

• 
  Stuart Orr (@stuantor) reported 8 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Nesli Shafak (@NesliShafak) reported 12 minutes ago from Kensington, England

  @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Andy Gallagher (@Gallagher1Andy) reported 13 minutes ago from Hillingdon, England

  @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

• 
  Faz (@SuzetteFarrier) reported 15 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  ronald caudy (@RonaldCaudy) reported 21 minutes ago from Hillingdon, England

  @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

• 
  Toby🇬🇧🍊 (@berringer1889) reported 23 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  peter gardner (@petergardner50) reported 24 minutes ago from London, England

  @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

• 
  グラハム・スミス® (@BancoDePapa) reported 26 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

• 
  Bhavini Shah (@BhaviniShah) reported 28 minutes ago from London, England

  @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

• 
  Brad P (@5_iron) reported 30 minutes ago from Hackney, England

  @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

• 
  Andy Gallagher (@Gallagher1Andy) reported 31 minutes ago from Hillingdon, England

  @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

• 
  #EmeryOut (@manlikesheltzy) reported 32 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  Nesli Shafak (@NesliShafak) reported 32 minutes ago from Kensington, England

  . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Stephen (@pennacksplace) reported 40 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  Nesli Shafak (@NesliShafak) reported 43 minutes ago from Kensington, England

  @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Iain Gordon (@IainGordon2) reported 43 minutes ago from London, England

  @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

• 
  Faz (@SuzetteFarrier) reported 51 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 57 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roger Pope #LookAfterOurStar⭐ 🇬🇧 🇪🇺 💙 (@rogerpope74) reported 5 minutes ago

  @tescomobile I moved from Vodafone during October/November of last year. I used a Vodaphone Sure-Signal within my home. As I am at home most of the time recently, my new Tesco mobile is useless to me. I'm told WiFi calling isn't available via Tesco Mobile. Do I have options?

• 
  #Josh 🇬🇧 (@JMT896) reported 7 minutes ago

  😫 .. @tescomobile - PLEASE Fix Your Website.. the Samsung S21 Ultra Pre-order Section of the Website isn't Working.. It's Trying to Give me Apple Products!🙃😩

• 
  CARL68R (@Carl68R) reported 10 minutes ago

  Used to have 4 phones with @tescomobile slowly one by one I've got the family to switch. Today my wife was finally convinced by your unfair service. 👍

• 
  lucy fogg (@lucyfogg1979) reported 11 minutes ago

  @tescomobile So every single month, I am lining the pockets of Tesco mobile, not using our data. We are not allowed to support less fortunate families in these incredibly testing times...Food banks are easy to set up ... surely Data banks can be created & then shared with local schools

• 
  Dean Baker (@ypobydd) reported 12 minutes ago

  @MartinSLewis @Siobhain_Mc Come on @tescomobile I'm sure your PAYG students will appreciate support in the difficult times, look after your customers

• 
  Alexandra Ayears (@AlexandraLawes) reported 20 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

• 
  MWalsh (@MWalshIRL) reported 22 minutes ago

  @adrianweckler I'm likely to try it out tomorrow then. Whole family have migrated away from TescoMobile, away from O2 and away from the Three networks because although we all have good signal, the call *clarity* is poor at best, lot of audio glitches and silence. Even outdoors. Can't do 48.

• 
  rob nicholson (@robbonic) reported 23 minutes ago

  @tescomobile It's taken Tesco Mobile over 72 hours and counting to connect a new sim to their network...and still not connected. Beginning to regret this decision.

• 
  CARL68R (@Carl68R) reported 28 minutes ago

  @tescomobile Allegedly when someone pays off the phone they also have to request for the whole contract to be cancelled. Please tell me why you would charge someone for a service they are not using? Very bad business practice.

• 
  Alice (@_alice_burke) reported 28 minutes ago

  @tescomobile Mostly where ever I go. I also get this thing where it says Tesco edge instead of like 3G or 4G. Some of my colleagues are with Tesco and have never had that