Tesco Mobile Outage Report in Richmond, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Edgware, Chertsey, Harringay, City of London, Borehamwood, Epsom, Tower Hamlets, Hackney, Croydon, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Paddy
(@PaddiePower) reported
from
Kensington, England
@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Dow
(@dowcaroline5) reported
@tescomobile yet again another week without signal this is a chuffin joke now
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Jack Brayne
(@MercuryGazette) reported
@tescomobile Hi. New Tesco sim, new phone. Don't understand how to make it work. It's like a maze with dead ends every route I take. I put the no contract sim in the phone, but to sign in it says put the number in which was rejected.
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Alan Sabatino 🇺🇦
(@AlanSabatino) reported
@tescomobile Hi there. So I contacted you about my signal being poor. You sent me a replacement sim card, I've followed the instructions which says the sim will already have you number activated on it. I have no network or data now. Please help. This is getting silly.
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Keith
(@KeithBee14) reported
@Vintage_Soul_xx @tescomobile Customer service is appealing everyone tells you something different. I did the webchat and have email transcripts where they promise the earth. I'm waiting on manager calling back in 72 hours. If no call ive told them I'll pay airtime part of contract but not the Mobile part as
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Alan Sabatino 🇺🇦
(@AlanSabatino) reported
@tescomobile It came today. I've put it in my phone and the card that comes with it says it should work straight away. It doesn't, I have no signal or data.
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🌼_Michelle_🌼
(@Vintage_Soul_xx) reported
@tescomobile voiding warranty on contract phones to get out of repairing faulty @apple iPhone wanting £270 stating bent casing on almost new phone!! Daylight robbery and terrible customer service
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Keith
(@KeithBee14) reported
@tescomobile @WhichUK I want a replacement handset not one I was missold by your store assistant who stated no screen issues. Wish I'd looked online as its a common problem. What happens if I get a repair. 8 month later another issue. I want a replacement and sick of dealing with your outsourced centr
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Keith
(@KeithBee14) reported
@tescomobile Online reviews of flip all state an issue with the screen becoming damaged on the flip. After 8 months of basic use why should I accept a repair. The handset is not fit for purpose and why should I be inconvenienced. Tesco mobile is the worst network ever just fobbing me off.
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Nicola Stamp
(@StampNicola) reported
@tescomobile can someone tell me how I can speak to a manger as I’m desperate. Customer services are no use, just keep escalating it and I hear nothing
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georgia thomson
(@georgia_may_1) reported
Don’t get a contact with @tescomobile !! Customer service is so shocking !!!! Sort it out