Tesco Mobile Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (45%)
-
Total Blackout (26%)
-
Internet (25%)
-
E-mail (4%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Hackney, Croydon, Uxbridge, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sutton |
Phone | |
| London |
Phone | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Hurt
(@rat_pack_fan) reported
@tescomobile any signal issues at present? My phone won’t let me call, keeps losing signal at call stage
-
ana◟̽◞̽ PROUD OF LOUIS
(@fvsdirection) reported
@Tesco @FreeMyMeal @tescomobile sooo i live in Brazil i don't think im finding Tescos here, but thank you Jo💖, but Tesco is an app too or just tesco pay+?? You can't help at all??
-
ShellbeyAnn
(@ShellbeyD) reported
@tescomobile I asked for a 2 year contract to then find out last year that the worker on the agreement spreaded it out for over 3 years something I didnt ask for and now I'm stuck in 3 year contract I won't be upgrading my contract I will be getting out of Tesco as staff attitude is terrible
-
natashaTgirl
(@natasha_tgirl) reported
@tescomobile any person reading this please please do not go anywhere near Tesco mobile . It’s the most amateur pathetic set up run by idiots for O2 . The customer service is appalling the promises never fulfilled . STAY AWAY
-
dan
(@dantheman19970) reported
@tescomobile @VodafoneUK you need to do this it’s a rip off raising prices every year when your network is rubbish most of the Tim
-
Real *****
(@anzbmw) reported
@tescomobile Tesco mobile is poor never use it.
-
Blank
(@FruitC4kes) reported
@Tesco @tescomobile Already did they said @Tesco will help, phoned customer service too, just going round in circles, shocking customer service,
-
Lightfire Rob
(@lightfirerob) reported
@tescomobile Can’t say I have this problem with @giffgaff.
-
Catherine Webster
(@webster_cat) reported
@stephenflynn123 @tescomobile My husband left O2 and went to Tesco mobile and as soon as his contract is up he is leaving as we didn’t know there would be no WiFi calling I am staying with O2 for that reason we live in the countryside and have no mobile signal so we need WiFi calling
-
J
(@the_saffman) reported
@tescomobile your sales staff should clarify that when someone asks them for sims for trackers then - i bought two sims this morning and not only explained what they were for but SHOWED THEM the trackers. To then let me walk away knowing that i'll be unable to login to "my account" is silly