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Tesco Mobile

Tesco Mobile Outage Report in Richmond, Greater London, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Richmond, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Harrow, and Muswell Hill.

CityProblem TypeReport Time
Hammersmith Internet 3 days ago
London Total Blackout 5 days ago
London Phone 6 days ago
Hammersmith Internet 9 days ago
Hammersmith Total Blackout 9 days ago
Harringay Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • readerandtwrite
    Rachel 🌻 (@readerandtwrite) reported

    @Natsshaw @Tesco @tescomobile According to the customer service team, they didn't take ID at the time of purchase! So awful!

  • Dogearedtatty
    H (@Dogearedtatty) reported

    @tescomobile I’m not in often enough to know - but Hywel who runs the Creperie stall just off the High St, was also finding O2 was a problem with his mobile card payment device, which was then requiring people to have cash. And that sounded like it had been a while and was getting worse.

  • Dogearedtatty
    H (@Dogearedtatty) reported

    Why is @Tescomobile mobile data (provided by @O2) so terrible in Exeter? Forget 4G, forget even 3G. It was even failing to get EDGE/GPRS.

  • caroljane1
    Jane Doyle (@caroljane1) reported

    @tescomobile This number is not working

  • The1JDavison
    John Davison (@The1JDavison) reported

    @tescomobile It worked when in Italy 4 weeks ago so again confused as to why you say it is a hardware issue?

  • alicegl16
    alice (@alicegl16) reported

    @tescomobile - almost every other day at the moment, I have full signal with 4G, but my WhatsApp doesn't work, Instagram doesn't work, I can't load anything at all on Google or safari and anything I need to load, like banking ect, won't load!

  • kelda_kelly
    Dr Kelly Henderson (@kelda_kelly) reported

    @tescomobile Thanks I have already registered. It’s been a couple of days so was hoping for a general indication of when service being restored - hopefully it’s soon.

  • readerandtwrite
    Rachel 🌻 (@readerandtwrite) reported

    Absolutely disgusted by the way I've been treated. My identity has been stolen to take out an almost £1000 contract over a MONTH ago. Every time I call #Tesco Customer Services I'm passed from person to person, no calls from the fraud squad, no help, nothing. @Tesco @tescomobile

  • davecarson88
    dave carson (@davecarson88) reported

    @Gordon45908442 @tescomobile Every time I manage to get in touch I'm told the issue is being escalated and investigated. Now the Customer Care number is not working

  • ecylcje
    Chris Eagles (@ecylcje) reported

    @tescomobile Crazily your coverage tracker says there is good 3g and 4g coverage. But even normal phone calls don't work. This has been going on for a couple of years. I really feel stupid we haven't switched providers and stuck with Tesco mobile.