Tesco Mobile

Tesco Mobile Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Richmond, Greater London, England 03/06/2026 18:15

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Kingston upon Thames, London, City of London, Hammersmith, Hackney, Wandsworth, Harrow, Muswell Hill, Southwark, Croydon, Edgware, Chertsey, Harringay, Borehamwood and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Thames Phone
United KingdomLondon Internet
United KingdomCity of London Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kryptonliveson Chris Hoskins (@Kryptonliveson) reported

    @tescomobile They treat my friend with no respect vodaphone that is

  • harjybop Harjit (@harjybop) reported

    @tescomobile Hi @tescomobile my old sim looks like it is turned off but by new sim is not letting me make any calls out and my number has not been transferred yet. Can you help as I need my phone for calls!!

  • FESAUGUSTOS FILIPI BON BOULASH (@FESAUGUSTOS) reported

    @tescomobile My contract already ended and I'm due an upgrade, and the deal I found is only for new customers... Can someone from customer service contact me please

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @tescomobile Only option i have to double my data to 10GB a month is to pay for Club Card plus. All extra costs on top of £17.99 a month. So yet another £7.99 a month plus phone insurance. Lots of money for a phone signal very weak most of the time.

  • harjybop Harjit (@harjybop) reported

    @tescomobile Hi can I check what time your team is open until? I know still time to 1800 but phone still not working and I have a feeling it won’t work.

  • hayleybevan87 hayley (@hayleybevan87) reported

    @Top_CashBack is the @tescomobile offer legit. As it says na after I've taken a new contract out. Feel annoyed. Tesco online chat said they only put offers on their page. So is this a scam. False advertising top cash back?? Tesco mobile cancel my order instead if so.

  • FESAUGUSTOS FILIPI BON BOULASH (@FESAUGUSTOS) reported

    @tescomobile 4422 does not work in Ireland.... And your customer service could not help me...

  • Syd15_Gema Gema Díaz González (@Syd15_Gema) reported

    @tescomobile Tried to top up & encountered an error, I spoke with an agent on live chat and they tried to top up on their end but they couldn’t either. Told me to go to the shop & buy a top up but I’m abroad, so I can’t, what can I do? When will the issue be resolved?

  • AccringtonRBL Accrington RBL (@AccringtonRBL) reported

    We got a new branch phone today (same number). Thanks to staff at @tescomobile. Great (in store) service.

  • therouge1 Dan R (@therouge1) reported

    @tescomobile took out a Sim Only 12M contract a few weeks ago, still waiting for my text/email with 6 Clubcard Plus promo you are running. Spoke to CS on 4th April who send he was manually sending the invite, but still nothing... Can you help? Thanks