Tesco Mobile

Tesco Mobile Outage Report in Richmond, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Richmond, Greater London, England 10/17/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Wandsworth, Hackney, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • angiespants Gary Witherspoon (@angiespants) reported

    @tescomobile hi I’m in Thailand on holiday and I need to be able to make and definitely receive calls as we are in covid quarantine but unable to do so. Please help

  • arkangel0 Angel Illustrations (@arkangel0) reported

    @tescomobile Double check that URL again Callum, still not working

  • Realistic_Live Real (@Realistic_Live) reported

    @tescomobile @anitaobrien1972 This is clearly a paid tweet, your service sucks camel *****

  • reddeath614 Robin (@reddeath614) reported

    @davejines76 @tescomobile Honestly WiFi calling/texts would solve all of the problems I have. I'll bet I can find a network that offers such things for less than I pay at the moment. Tesco isn't even that cheap.

  • BabyBoomer1960 Karen 🌻 (@BabyBoomer1960) reported

    @tescomobile @Tesco Yes, but never received the confirmation email. So he went on Tesco live chat, the assistant closed the account & arranged pick up for return. The prob he’s now having is that he can’t do a factory reset cos the verification code is getting sent to the number he can’t access!

  • BabyBoomer1960 Karen 🌻 (@BabyBoomer1960) reported

    @tescomobile @Tesco He’s already contacted Tesco mobile via live chat 3 times & Samsung via phone twice, he’s had enough & so have I. Honestly never known anything like it with a new phone, we’ve both had mobiles since they first appeared on the market so not like we’re novices. It’s going back.

  • davejines76 DaveJines (@davejines76) reported

    @reddeath614 @tescomobile Tesco isn't cheap. I used to have 5 numbers on their network now have 1 as it suits the mother in law.

  • Mabel_Axford Katie-Ellen Axford (@Mabel_Axford) reported

    @tescomobile I don’t really buy that, I never usually have an issue. If it’s usually slow are things being done to improve it? I’ve barely got any signals to make calls so barely have 3G

  • ShadowRego ShadowRego (@ShadowRego) reported

    @tescomobile @JoeBarnesMoran1 @monzo Yeah no pretty sure all branches should accept the same banks thats absoulte crap if not

  • feetrixybelle Fiona (@feetrixybelle) reported

    .@tescomobile you sent my new sim card to my address with the wrong name on it. Has my private info been mixed with someone else's on your system? I thought it was protected by gdpr?! Has my personal data been compromised on your system? Please help, I'm worried!