Tesco Mobile Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, Harrow, London, Muswell Hill, Southwark, Croydon, Edgware, Chertsey, Harringay, City of London, Borehamwood, Epsom and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Wandsworth |
Phone | |
| Hammersmith |
Internet | |
| Harrow |
Phone | |
| London |
Phone | |
| Muswell Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Char
(@pukked) reported
@tescomobile worst service ever — have been lied to by multiple tesco are advisors! would not recommend to anyone!
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Lucy Wainwright
(@lucy_wain83) reported
@tescomobile hi! How do I go about getting a sim card for a Ukrainian refugee? I am already a customer of yours 👌
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special tonne
(@dubaigolflegend) reported
@talkSPORT @tescomobile He's bang average, always been bang average, and will never be anything other than bang average.
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Dave
(@DaveW_1878) reported
@tescomobile @tmutft Only had this phone 6 months - happened for most of that time. Never had issue before
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Vicky Charles
(@Vick_Yorkie88) reported
@tescomobile I’ve recently switch to you from EE and since this has happened I’m not getting 4G so can only use my phone when im on Wi-Fi. I have done the usual to get it working but nothing is happening can you help please?
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Wayne Kinder
(@Wayneyboy85) reported
@tescomobile Absolutely appalled I've had no working SIM for 3 days now and customer support aren't helpful! Have to walk to town to use free WiFi every day! SIM was sent Monday but you cut my old SIM off Tuesday! Where's the logic in that?
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𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀
(@Richperks) reported
@tescomobile serous signal issues; cannot call 4455; online ‘help’ gets to the point of requiring a drop down selection (and there’s no drop down). How do I get help with this issue?
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Deano
(@DaddyPudding85) reported
How can @EE claim to be the best 5G network when my other @tescomobile sim card in the same phone consistently outperforms on 5G signal strength, call quality and Internet speeds??
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Jan Leeming
(@Jan_Leeming) reported
Up until the last few months I’ve had more than excellent service from @tescomobile but despite changing Sim, message and voicemail doesn't work (wondered why wasn't receiving any) am unable to receive OTP's (worrying) by text - Chat is hopeless. At wits end.
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Chelsea
(@Chelsea60039687) reported
@tescomobile Seriously like wtf 😒 why wasn't I told this would happen when a replacement sim was arranged use shouldn't of changed anything until the new sim card had been put God forbid i had no other phone and had a emergency I wouldn't of had no way of contacting any I would like