Tesco Mobile Outage Report in Richmond, Greater London, England
Why is my Tesco Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
- Phone (38%)
- Internet (30%)
- Total Blackout (27%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map Near Richmond, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Harrow, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 44 minutes ago |
|
London
|
Total Blackout | 2 days ago |
|
London
|
Phone | 3 days ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Total Blackout | 6 days ago |
|
Harringay
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
peter gardner (@petergardner50) reported from London, England@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Brad P (@5_iron) reported from Hackney, England@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England@tescomobile 5 phones down (family).... Answers please
-
Iain Gordon (@IainGordon2) reported from London, England@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Stephen (@pennacksplace) reported from Camberwell, EnglandEE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
-
Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Bhavini Shah (@BhaviniShah) reported from London, England@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
#EmeryOut (@manlikesheltzy) reported from City of London, England@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile still no service can someone let me know why
-
Beetlejuice (@wonky_lauren) reported from London, EnglandMy dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
ronald caudy (@RonaldCaudy) reported from Hillingdon, England@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Baba Sutan Ari Pano (@luppies1) reported@tescomobile Just when you think Tesco had exhausted all their stupidity.. guess what? Went to pick up a voicemail. Tesco voice message says om a new customer and need to set up a pin to lisyen to my messages???? Then when trying phone out . Message from Tesco now says ive used all my pay
-
Wedge Antilles (@Antilles100000) reported@tescomobile Hi, I’ve ordered a new sim from you in order to do a sim swap. Problem is the sim hasn’t arrived yet but my existing phone is now getting no phone service. Can you let me know what details you need so you can look into it? Account is in name of Candida Close. Thanks
-
Lea-Anne (@LeaB20202) reported@tescomobile I did but they can’t do it as the time has lapsed but I was told another carrier/network may be able to assist via wireless unlocking?
-
ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported@tescomobile Oh, when I spoke on your chat your customer adviser said you do!
-
Baba Sutan Ari Pano (@luppies1) reported@tescomobile Yes. I must call nack on the 23rd to make sure i have been reverted back to my contract??? So its now my problem.. i must, i must check... pathetic
-
Richard Shears (@ohanyname) reported@tescomobile Yes, I put it into a phone to activate the account, entered the PIN number into the 'my account' page, took the sim out of the phone and put it into the Wi-Fi hotspot. It works ok with the EE card for the account I'm quitting, and shows 5 bars of 4G signal, but no internet access
-
Becca (@Beccainskip) reported@tescomobile are you having any issues with your payment platforms today as I’ve been trying to pay my bill and it doesn’t work and my bank has confirmed no issues with the account
-
Some Guy called Andrew (@darklighthim1) reported@tescomobile I have a 6 month old TCL 10 Pro with a sim plan, but the phone has been having software issues for a while. I contacted TCL who advised I send the phone back to them but this would have left me without a phone so I declined for now. Is there anything you can do?
-
Martin Thomas (@MANDARINLEISURE) reported@tescomobile Good morning, can you help please? My father in law is with Tesco Mobile but had a note saying he was out of minutes just a few days after paying his monthly contract. He doesn’t know how to contact you and can’t download your App. Can you advise please?
-
Scott Addison-Evans (@ScottAddiEvans) reported@tescomobile Hi, just joined, today is the day my keep my number transfer is meant to be complete. I have no access to any network anymore, I can't even call customer service. Currently borrowing a hotspot to advise you