Tesco Mobile Outage Report in Richmond, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (47%)
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Internet (26%)
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Total Blackout (22%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Sutton, Epsom, Surbiton, Hackney, Uxbridge and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| Sutton |
Phone | |
| London |
Phone | |
| Epsom |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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chalky
(@Iphone878585700) reported
@tescomobile I cannot login says my mothers maiden name is wrong
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Andy Leam
(@Postieroo) reported
@tescomobile Okay so there’s a mast been down & it’s residual fall out from that but we were told that last week ! I’m personally finding it extremely frustrating & inconvenient that we can’t have a simple conversation due to this issue !
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Leon Lavender
(@BiLionLeon) reported
@tescomobile I haven't, but it sounds like the policy is pretty firm. Best case now if I do stay with tesco is I'll cancel and just start a new one in my legal name, as that seems like it would be simpler than going through all the effort to change it on my existing account
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Zoe Holland
(@HollandZoe84) reported
@tescomobile after 4mths of problems getting a new phone off virginmobile and finally it being cancelled i go tesco 2night and get myself a new iphone to get home & realise you dont even get a plug in the box & only a lightening cable which isnt even usb so have no charger😭😭😭
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Siciid Calaqan
(@Calaqan22) reported
@tescomobile Hello I want to join tesco mopile, So today i came tje store and they told me the system is declined you So Help me please I need phone contract Thanks
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DiggerD666
(@D666Digger) reported
@tescomobile. One of your phone operators doing the hard sell when trying to cancel the contract. Said to "ignore her husband and make her own decisions". How low can you get.
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Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@tescomobile ... 9:05pm and guess what? No phone call as promised this evening. Thanks a lot Tesco Mobile. Reduce a customer to tears and don’t even try to rectify the issue.
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Anne Davis
(@IHTP67) reported
@tescomobile 2/2 that not much can be done the escalation (backroom) team not available Saturday. He had the PAC number from @VodafoneUK whilst at the store Wednesday. He's been to the store twice now, phoned support multiple times and still no working phone. Help......
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Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@tescomobile so I spent an hour being passed from pillar to post, trying to sort my daughter’s iPhone upgrade urgently to support her diabetes glucose monitor software.. I have been cut off twice, lied to about early contract termination and promised a call back...
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Helen Pullman 💙
(@HelenPullman74) reported
@tescomobile Hi Laura. He stayed on the chat till 8pm in a queue and then it shut down. @claireoakes72 rang concerns team at 19:45, they should have called her at 18:30, and then missed a call back. Could they at least have an email address to sort this?