Tesco Mobile Outage Report in Richmond, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (41%)
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Total Blackout (30%)
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Internet (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Surbiton, Hackney, Croydon, Uxbridge, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Surbiton |
Phone | |
| Hackney |
Total Blackout | |
| Croydon |
Phone | |
| Uxbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Prince
(@gary_m_prince) reported
Hello @tescomobile Can you explain why, when a customer orders a replacement sim, you disconnect the old one and have a live sim within the postal system? Do you think it is prudent to leave a vulnerable person without service for upto 3 days?
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Katy F
(@KateBlahRah) reported
@tescomobile Also, I have never received any texts from this number. How will sending STOP help? I don’t receive texts. I don’t understand how I can be billed for this, when I don’t receive or send texts to this number. How is it possible.
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1stBallymacashbeaver
(@1stBallymacashb) reported
@tescomobile Tried, webchat unavailable. Don't want to spend more time and money on your customer service line and having to go over the whole scenario again. Why can't someone ring me.
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fred smith
(@fred280) reported
@tescomobile Hi, I have been with you since the 8/12/21, I have bought a samsung galaxy watch from Amazon, when I try to setup a mobile plan it says I need a QR code or activation code from my service provider, can you supply me with one, if not I would like to cancel my contract
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fred smith
(@fred280) reported
@tescomobile Thanks for the reply, how do I cancel, I'm within the cooling off period.
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mark hewitson
(@markhewitson1) reported
@tescomobile you need to sort stock availability interface with website out. Not for the 1st time in last few weeks I've just wasted an hour watching my basket freezing during upgrade. And it's because you don't have the phone in stock despite what your site shows. Pants service.
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Lainie Rogers
(@Lainie1970) reported
@tescomobile Hi I'm a Tesco Mobile customer. I have received a text saying as a loyal customer I have received a £5 e voucher. Can you tell me if this is legit. I called customer service but the guy wasn't very professional and was vague. Worried its a scam
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Liam G
(@liam_onlyfans) reported
@tescomobile Why don’t you help your paying customers too Im spending thousands and you can’t even give me a phone that works and your customer service is rubbish
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ReturnOfTheBern
(@BernReturn) reported
@tescomobile hello I just did an online top up of my Tesco mobile phone, paid £10 and I have the receipt, but every time I've tried to call my voicemail to check it, it says I need to top up my phone...which I just did. Help ASAP!
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Mark! (The Herald Angels Sing)
(@gomark) reported
@tescomobile Yes, I’m using my home broadband network. (My mobile contract is unlimited minutes and data, but obviously I haven’t had any of either so far this month, at least not where I live. I can drive about 4 miles to get a signal but only fleetingly.)