1. Home
  2. Companies
  3. Tesco Mobile
  4. Richmond
Tesco Mobile

Tesco Mobile outages and service status in Richmond, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Kingston upon Thames, and Wandsworth.

CityProblem TypeReport Time
Hammersmith Internet 9 days ago
Hammersmith Internet 15 days ago
Hammersmith Total Blackout 15 days ago
Hammersmith Total Blackout 20 days ago
Hammersmith Internet 1 month ago
Kingston upon Thames Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • PaddiePower
    Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wwinter86
    William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • gorski_jul22122
    Julie Gorski (@gorski_jul22122) reported

    @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

  • Marticat2000
    Marti (@Marticat2000) reported

    @tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬

  • DaveML01
    David Michael (@DaveML01) reported

    @tescomobile having problems with getting a decent internet signal on my mobile.

  • dhannington
    dean hannington (@dhannington) reported

    @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

  • MissKillikelly
    1234 (@MissKillikelly) reported

    @tescomobile 1/2 please can someone help. I’ve had no mobile service since Friday 27th. I was told it was due to a a fault mass in my area. Then was told it could be my sim. I received a new sim and this has still not solved the problem. I’ve did a mobile network reset

  • mydogisafreak
    Grace🐦 (@mydogisafreak) reported

    @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

  • sparry951
    Simon Parry (@sparry951) reported

    @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb