Tesco Mobile Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (54%)
-
Internet (27%)
-
Total Blackout (14%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Tower Hamlets, Hackney, Croydon, City of London, Southall, Fulham, Sutton, Epsom and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Tower Hamlets |
Phone | |
| Hackney |
Internet | |
| Croydon |
Phone | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne Davis
(@IHTP67) reported
@tescomobile 1/2 It is my father's name. Yes he has rebooted the phone several times including this morning when he said it maybe resolved and isn't. He has phoned your support line numerous times told an email has been sent to your escalation team. Called support again in the last hour and
-
Dea 🐳
(@deannerebecca_x) reported
@tescomobile Thank you but after just short of ten years with you sorry isn't good enough. Its clear customer loyalty means nothing. I had to get proof of address to upgrade when I came back and said my boyfriend found a better deal through EE your colleague didnt even load my details up..
-
Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@tescomobile sincerely hope you’ll be calling me first thing to sort this out. As I explained yesterday, an urgent phone upgrade is required to support software for my daughter’s medical device! Had hoped for a better experience 😔
-
Ethan
(@Jinga102NEW) reported
@tescomobile Hi was charged £10 via mipay for a topup transaction I didn't make. Second time this has happened. Please can you help
-
audrey meek
(@niccismum) reported
@tescomobile Hi liz I need to talk with someone about your Call centre. I am not an tesco customer it is a business problem that is affecting your customers
-
Dea 🐳
(@deannerebecca_x) reported
So glad Lewis looked at deals for a new contract for me cause after the staff at @tescomobile not being bothered about my service I'm glad I'm changing to @EE tomorrow 💃🏾
-
Dodge deora
(@youngalistair) reported
@tescomobile tesco mobile coverage is very poor where i
-
Anne Davis
(@IHTP67) reported
@tescomobile Customer Care already, apparently, raised this to your Back office, yesterday. He was told it would be 24hrs. That expired this morning at 10:30 and he phoned spoke to Norman & was told he can't contact back office. I shall DM details
-
Anne Davis
(@IHTP67) reported
@tescomobile 2/2, he told them pay monthly, they were supposed to be correcting it. Father had promised call at 3pm to confirm what happened advised to wait till 6pm. Can now make and receive texts but calls no. Says top up pay as you go. 2 hrs today, help?
-
Arran Murphy
(@ArranVanDam) reported
@tescomobile Absolutely disgusted with you. Wiped my mum’s phone of all her contact numbers and photos whilst trying to fix a problem that you keep failing to fix. We are trying to arrange our fathers funeral and you’ve made things incredibly difficult.