Tesco Mobile Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Tesco Mobile
Tesco Mobile is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, Hackney, London, Staines, City of Westminster, Hammersmith, Uxbridge, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Southwark, Edgware and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Staines |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Littlewood
(@ScottLittlewoo6) reported
@tescomobile Your WebChat Help is not working as expected. Operating hours are stated as 07:00 to 19:00 it's 10:40UK and the widget wont load / show in multiple browsers. I need help about reporting an issue with contacting help, please help :)
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arch
(@archstfcc) reported
@STFClukem @tescomobile haven’t used anything like premium numbers etc? i can check worst case scenario when i’m next in work saturday mate
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Alex Mckinney
(@Sausagef1nger) reported
@tescomobile @WhichUK Maybe you should goto highwoods colchester because your connection sucks and your crap 3rd party customer service is pathetic. I am taking all my contacts and leaving Tesco. Your complaints procedure is crap also. Ofcom will be informed.
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Cliff Sinclair
(@CliffSinc) reported
@tescomobile I cannot change voicemail settings including change number of rings. I have spent an hour including 24 minutes on technical support (!!).
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Jennifer Wolff
(@Jennywolff1987) reported
@tescomobile hi there I am just wondering why has my old mobile phone number not transferred over to you guys yet was supposed to be done by 6pm had no other texts from you guys to say there was a problem.
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JanieLou
(@lampini1) reported
@tescomobile have tried twice now to purchase one of your SIM cards, my payment was declined - now your customer service says it’s my banks fault and @HSBC_UK says it’s Tesco’s fault. Sad that you don’t seem to want my custom!
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AndyB
(@Architarist) reported
@tescomobile just renewed contract with new iPhone & texted transfer existing no: to new nano SIM.... how does transfer work? If I can put money into daughters account across two diff banks in less than 5 minutes, why 24 hours to swap number on same network? #inlimbo
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Vim IL Sung
(@VimILSung) reported
Maybe @tescomobile might be interested. I know @VodafoneUK has better network coverage in my area & real CS too. This weekend will be dedicated to "Operation Goodbye @giffgaff"
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Karl Browne
(@TheMightyKarl) reported
@tescomobile I'm currently on Oslo and have no network, can you assist?
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Georgina💜
(@Gina_Coates) reported
@tescomobile my boyfriend has been waiting over month for your fraud team to contact him. He is constantly told by customer care they contact him and nothing! This is unacceptable and this must be sorted!