Tesco Mobile

Tesco Mobile Outage Report in Richmond, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Richmond, Greater London, England 02/06/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Borehamwood, Epsom, City of London, London, Tower Hamlets, Hackney, Croydon, Southall, Fulham and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Phone
United KingdomEpsom Phone
United KingdomCity of London Phone
United KingdomCity of London Total Blackout
United KingdomCity of London Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • candacecambden MayhemMakes 🙂🌸 (@candacecambden) reported

    @tescomobile Contract has ended and I want to cancel, no provision on the website to do this, been round in circles.

  • Peter__Heap Peter Heap (@Peter__Heap) reported

    @JennieM37925513 @tescomobile I had the same issue and Tesco Mobile offered me 86p compensation... yes 86 pence! And I had to port my number out to Three to get my number to work. Now I'm able to receive and send calls and texts and use my data with Three with no issues whatsoever 🤔

  • Baz_Russell Barry Russell󠁧󠁢 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Baz_Russell) reported

    What is taking you so long to send a code to unlock a phone from your network?? I've waited over a week! @tescomobile #getonwithit

  • TescomobileCS Tesco Mobile UK (@TescomobileCS) reported

    @ScottWilmotArt @VodafoneUK @tescomobile Glad to hear this but tbf our signal not as good as Vodafone, hence the lower price. We use O2 and their network if very dated.

  • NotKozify Kozify (@NotKozify) reported

    @tescomobile ayo wtf, i just got told i used all my data when it reset yesterday and i hardly have used it, help? aint no way i used 6gb in one day

  • Wrightbro5 Wrightbros (@Wrightbro5) reported

    @tescomobile please can u help. I have pancreatic failure and now need a device that is compatible with Dexcom 6, my contracted device is not. I'd like to return my device and take a new contract with a comparable device rather than paying for a second one. Can y u help?

  • AJsojourn Parka (@AJsojourn) reported

    @tescomobile i honestly don’t think this can get sorted. We’ve constantly been back and forth with support via live chat and calls. I swore once as a general comment not even being aggressive and a colleague threatened to get my calls and texts investigated. It was at the situation not him.

  • TescomobileCS Tesco Mobile UK (@TescomobileCS) reported

    @JennieM37925513 @tescomobile Make sure you have the phone switched on and it’s not in flight mode before trying to make any calls. Most of the time this things are down to user error.

  • BuffaloBazza Barry Skelhorn (@BuffaloBazza) reported

    @tescomobile I have been with Tesco for over 20 years and have never seen such advice. Yes, it is probably there. somewhere. Meanwhile, Tesco have taken increased monthly bills as my data is inexplicably used up for no obvious reason. I will probably be switching to a less greedy firm

  • LeHammy1975 Graham (@LeHammy1975) reported

    @tescomobile having trouble with you network today, is there a problem? Can't connect to any website or app on my mobile