Tesco Mobile

Tesco Mobile Outage Report in Rhuddlan, Denbighshire, Wales

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Rhuddlan, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Rhuddlan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Rhuddlan, Denbighshire, Wales 12/13/2025 13:35

December 13: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Rhuddlan, Wales

Latest outage, problems and issue reports in Rhuddlan and nearby locations:

  • Scotty_2410 Scott Edwards (@Scotty_2410) reported from Rhewl, Wales

    @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fishfishfish91 jane (@fishfishfish91) reported

    @tescomobile, Ive had 2 lengthy webchats and made a complaint (it was closed before being resolved) with you about the fact I have really bad signal at my new house. I have 4 contracts with you and really need you to help me out here! What can I do other than rubbing my SIM card?

  • NatalieStorey7 natalie storey (@NatalieStorey7) reported

    @tescomobile are you having tech issues? All my contracts numbers are saying number not recognised when we phone them and we also can’t send texts but can receive them and use I message

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile, will you have me back? Your lack of calls over Wifi seem like a mild problem to have compared to dealing with GiffGaff.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Tried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!

  • Caz1001Webb Caroline Webb (@Caz1001Webb) reported

    @tescomobile The music volume on my iPhone 12pro goes up and down by itself, sometimes half deafening me. Should I return the phone?

  • DionPetrie 💛❤️ Dion ❤️💛 (@DionPetrie) reported

    @tescomobile @Elphaba_Rain My payment failed and the bank says I need to speak to you as it’s not a bank issue! I’ve sent you a pm

  • Larakine Larakine (@Larakine) reported

    Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile i normally pay around the 20th, because thats then i get UC, ill try calling in the morning and explaining properly and the fact iove been with you for more than 5 years and this is one of the very few times iive had problems. your website your responsibility

  • JamesPalGA James Palmer (@JamesPalGA) reported

    @tescomobile i have voicemail but calling 905 just gets an engaged tone. Please help, its bad enough having no signal where we live and being tied to this contract...(the main reason i have so many voicemails in the first place.)

  • EdwardineMcSwe1 Edwardine (@EdwardineMcSwe1) reported

    @willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund