Tesco Mobile Outage in Rawtenstall, Lancashire, England

Exceptional service tonight from @tescomobile cancelling a phone contract due to bereavement. #Thankyou #Grateful

@tescomobile The fact is her SIM was switched off yesterday so she's had no mobile signal since Tuesday morning 22nd, no new SIM arrived then and still not arrived today! She's 86 and vulnerable.... 😤

@tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

@tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

@tescomobile Although my colleague who is with sky is having problems again now

@tescomobile I ha e done so and have been told its worki g fine. But my signal on my phone which is a tesco sim and the work tablets which are on O2 are all dropping in and out at the same time. Which is a pain as for work we rely on our data to record results

Is there a problem with @tescomobile and or @O2?

@tescomobile i’ve checked and there only seems to be an internet issue, not a network issue that’ll affect calls

@tescomobile i can’t make outgoing calls or receive them right now, is there an issue locally or nationally or is it just my phone?

@tescomobile Hi, sorry it's taken a while to reply. I've just asked and both are fully updated. In fact the problems started after doing the updates

@tescomobile Got an issue. Two TCL 10 Pro phones are constantly crashing. 1 insured the other isn't. Got any ideas on what could be done? I find it strange that these are acting up

@kellykellyk81 @tescomobile I saw your tweet now, i guess you violated the rules that's why your account got locked , I suggest you should contact Distort_recovery, have been seeing different people recommending them on Instagram, maybe you should contact them for assistance, I think they can help you

@tescomobile It’s saying network unlock code blocked, I can’t get onto my Tesco account either as it’s sending a pin to the mobile number on the new sim which I can’t access

@tescomobile Nobody contacted me following my complaint on Friday despite assurances. Every time I have spoken with someone it's been when I've called them. That's terrible enough, but the lady I spoke to this afternoon couldn't even give me the information about the complaints procedure!