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Tesco Mobile

Tesco Mobile outages and service status in Burnley, England

Problems detected

Users are reporting problems related to: total blackout, internet and phone.

Full Outage Map
  • Tesco Mobile generated 11 outage signals in the last 24 hours around Burnley, including 11 direct reports.
  • The most common problems reported in this area mention Total Blackout and Internet.
  • The most recent signal from this area was received Jun 11, 9:08 PM GMT+1.
  • 60% Total Blackout (60%)
  • 40% Internet (40%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent Tesco Mobile outage reports came from the following cities: Blackburn.

CityProblem TypeReport Time
Blackburn Internet 15 hours ago
Blackburn Internet 18 hours ago
Blackburn Total Blackout 18 hours ago
Blackburn Total Blackout 19 hours ago
Blackburn Total Blackout 19 hours ago
Blackburn Total Blackout 19 hours ago

Nearby cities with recent reports

Blackburn

19 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • wheeler_sj
    Suzanne Wheeler (@wheeler_sj) reported from Rawtenstall, England

    Exceptional service tonight from @tescomobile cancelling a phone contract due to bereavement. #Thankyou #Grateful

  • JulieMy74012680
    Julie Myers (@JulieMy74012680) reported from Burnley, England

    @tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

  • sarahlquinn15
    Sarah Quinn (@sarahlquinn15) reported from Lower Darwen, England

    @tescomobile is your customer care phone line down?

  • gsouthy
    gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile The fact is her SIM was switched off yesterday so she's had no mobile signal since Tuesday morning 22nd, no new SIM arrived then and still not arrived today! She's 86 and vulnerable.... 😤

  • gsouthy
    gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PSivyer67284
    Paul Sivyer (@PSivyer67284) reported

    @tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

  • nookiehider
    Keith hider (@nookiehider) reported

    @tescomobile No my wife is on same network shes is ok

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

  • Michell78492363
    Michelle (@Michell78492363) reported

    what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

  • kathleendobbs6
    kathleen dobbs (@kathleendobbs6) reported

    @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

  • RailwaySiding77
    Graham's RailwaySiding77 (@RailwaySiding77) reported

    @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

  • tete_blanche
    Mike W (@tete_blanche) reported

    @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store