Tesco Mobile

Tesco Mobile Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Burnley, Lancashire, England 01/14/2026 06:30

January 14: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent Tesco Mobile outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

  • JulieMy74012680 Julie Myers (@JulieMy74012680) reported from Burnley, England

    @tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

  • wheeler_sj Suzanne Wheeler (@wheeler_sj) reported from Rawtenstall, England

    Exceptional service tonight from @tescomobile cancelling a phone contract due to bereavement. #Thankyou #Grateful

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile The fact is her SIM was switched off yesterday so she's had no mobile signal since Tuesday morning 22nd, no new SIM arrived then and still not arrived today! She's 86 and vulnerable.... 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile Day 20, number still not migrated. I’ve been waiting for 72 hours for a manager to call me back, always too busy when I call 🙄 Going round in circles. Unless it’s an easy fix your staff just pass the buck. Been on the phone for 1hr & they will ESCALATE the problem,

  • SCherrie84 Steven Cherrie (@SCherrie84) reported

    @tescomobile Il try that Jade, but as I said there is lots of people I know with the same issues. Can’t be everyone’s hardware.

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile continues to be one of the worst companies I've ever dealt with. Having failed to provide me with phone service for almost 2 months, they now tell me I have to pay £184 to leave my contract and go elsewhere. Furious is an understatement.

  • pharon09055299 pharon (@pharon09055299) reported

    @RussBro87634947 @tescomobile 5 days later still not working.not getting much support either .I am also nationwide funnily enough

  • gemwelland1 Gemma Welland (@gemwelland1) reported

    . @tescomobile appalling service, waited 9 days for my number migration onto a blank sim as replacement tesco sim never arrived & still no number available. Fobbed off every day with it will be done in 24 hours, senior management constantly escalating but getting nowhere!!

  • Jennife10651535 Jennifer Richards (@Jennife10651535) reported

    @tescomobile why can't I get my mobile app? As a pay as you go customer I need to know what my credit is

  • FunkToonEire TinosToonArmyÉire (@FunkToonEire) reported

    @SCherrie84 @Jon_Truscott @tescomobile Its fake reading says 4g but its 3g at its best , ots illegal record it send it to comreg these will not help youl told but a new phone a new sim do settings 3/4 tomes a day and no help otherwise, RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO RIPOFFTESCO

  • charlottpeirce_ Charlotte Peirce (@charlottpeirce_) reported from Portsmouth, England

    @tescomobile internet coverage is horrendous, I’ve lost all connection again. This is constant and happening at least once a day - there are no issues in my area, just consistently bad internet! It’s not ok when I rely so heavily on it for work!

  • FunkToonEire TinosToonArmyÉire (@FunkToonEire) reported

    @Jennife10651535 @tescomobile I advise you to get another company these as you see don't help unless you want to spend money scam so it is 3g not fit for purpose

  • QuinnKaz Karen Quinn (@QuinnKaz) reported

    @tescomobile Thank you Liz, I spoke to one of your live chat colleagues, and they were really helpful. A mast is down, but it is being worked on. 👍