Tesco Mobile outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent Tesco Mobile outage reports came from the following cities: Blackburn, and Todmorden.

City	Problem Type	Report Time
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Total Blackout	2 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Julie Myers (@JulieMy74012680) reported 14 minutes ago from Burnley, England

  @tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 15 minutes ago from Accrington, England

  @tescomobile The fact is her SIM was switched off yesterday so she's had no mobile signal since Tuesday morning 22nd, no new SIM arrived then and still not arrived today! She's 86 and vulnerable.... 😤

• 
  Sarah Quinn (@sarahlquinn15) reported 19 minutes ago from Lower Darwen, England

  @tescomobile is your customer care phone line down?

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 30 minutes ago from Accrington, England

  @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

• 
  Suzanne Wheeler (@wheeler_sj) reported 37 minutes ago from Rawtenstall, England

  Exceptional service tonight from @tescomobile cancelling a phone contract due to bereavement. #Thankyou #Grateful

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snort Of Derision (@saucyjack73) reported 44 seconds ago

  @tescomobile now my calls are disconnected. Wtf

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 6 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Emma Lockhart (@EmmaLockha51775) reported 9 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  Noel Phillips (@noelphillips211) reported 10 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Julie Martin (@julesvb82) reported 10 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Ginny (@GinintheCity) reported 12 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Sarah Hill (@thelovelysarah) reported 13 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 15 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Ian (@iancharris) reported 15 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  picklemonsterg (@picklemonsterG) reported 19 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.