Tesco Mobile

Tesco Mobile Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Burnley, Lancashire, England 02/16/2026 06:50

February 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent Tesco Mobile outage reports came from the following cities: Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Phone
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

  • JulieMy74012680 Julie Myers (@JulieMy74012680) reported from Burnley, England

    @tescomobile don’t deal with CHRIS,only rang up to add my husband onto my package,totally mucked my phone up have not been able to use my phone for 3 days,got a SIM card I never asked for,do your job properly idiot,thanks for the stress😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceceeeeeee08 Holly (@Ceceeeeeee08) reported

    @tescomobile what makes it further appalling is the first call made to customer care, my grandmother, who is recovering from a stroke and so gets confused, did not pass security checks, despite the answers she gave being correct......

  • AfonsoGladson Gladson Afonso (@AfonsoGladson) reported

    @tescomobile can you help me get back my colleague discount I done my upgrade few months ago had entered my privilege card no and I just realized the colleague discount is not applied I contacted the customer service and they could not help

  • sarahlquinn15 Sarah Quinn (@sarahlquinn15) reported from Lower Darwen, England

    @tescomobile is your customer care phone line down?

  • Whoamiftr Kelly Cornwell (@Whoamiftr) reported

    @CummingsPFH Thanks Karen. Hoping they’ll sort something out soon, otherwise I’ll be taking Mum out to get a new phone (not with @tescomobile ) and I guess a new number, which will pose more problems - contacting people to pass on her new number. 🙄

  • Ceceeeeeee08 Holly (@Ceceeeeeee08) reported

    @tescomobile 26 March my Grandmothers mobile showed a fault with her SIM. 4 store visits and 3 calls to customer care later and it is still not fixed. All we need is the old number transferred to the new phone. Having been assured it would be done by 2pm today - it is not...

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile I still cannot access my account details through the app. It just says something went wrong, try again. Anyone else having trouble

  • belencorpa Lunallena72 (@belencorpa) reported

    @tescomobile I moved from O2 to Tesco Mobile over the weekend and the portability should have been done last night by 6pm. I have now called twice your service desk and it seems that it was rejected- what happens next? This is not a great experience for a brand new customer

  • cookiekate76 Kate Webb (@cookiekate76) reported

    @tescomobile service has been seriously reduced in my local area for nearly 3 weeks. Apparently there is a fault with the local o2 mast… for how much longer? Surely we are entitled to compensation for service not received literally as soon as i leave my home!

  • Passionflower99 Pan (@Passionflower99) reported

    @Whoamiftr @tescomobile Oh dear, poor mom Kelly, like you don't have enough to deal with lately. This shift to all things tech is proving to be fraught with issues. How much simpler life was before this avalanche of craziness was rolled out on top of us.

  • mrclubhectare Gordon Cummings (@mrclubhectare) reported

    @tescomobile so disappointed, got new phone on Saturday, your staff member set it up in shop, here we are 3 days later still not working. Something caused an error the issue should be resolved in 24 hours. Key words “something” “should “ what do we tell parents who can’t book