Tesco Mobile outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Turton (@BroTurton) reported 2 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  stoke bhoy (@stokiebhoy) reported 4 minutes ago

  This ENGLISH signal is beyond a joke what ******** is this **** show 🤦🤦 @tescomobile @EE

• 
  Amy (@StefScope) reported 4 minutes ago

  @tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman

• 
  Adrian Turton (@BroTurton) reported 9 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 9 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

• 
  Colette Houlihan (@Colly_wobbles) reported 9 minutes ago

  Asking @tescomobile If you don't see my credit applied, is this a fraudulent site? You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card.

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 11 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  steven rothwell (@steven_rothwell) reported 13 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 16 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  db133 (@db133) reported 16 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store