Tesco Mobile outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@simondukamp) reported 3 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 7 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  becky🌻 (@beckykk_) reported 9 minutes ago

  @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

• 
  Johnny Dowling (@JohnnyDowling10) reported 10 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Steven Leek (@_StevenLeek) reported 12 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks

• 
  🏌🏼‍♂️ (@Mr_k_hills) reported 15 minutes ago

  @tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this

• 
  Bella Ciao (@Bella_Ciao_Free) reported 15 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  Jim Hurst (@xLevel) reported 16 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  lee deeble (@LeeDeeble) reported 21 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Pete Carroll (@pcarrollmusic1) reported 22 minutes ago

  @tescomobile yet again your ****** mobile service network signal is appalling, struggles to bring through images from Google !