Tesco Mobile outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Martin (@AmandaKMartin) reported 1 minute ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  Bella Ciao (@Bella_Ciao_Free) reported 2 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  TJ👻 (@_T_jpeg_) reported 2 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  fabio manetta (@fabiomanetta) reported 5 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Sam Parfett (@sam_parfett) reported 5 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 5 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Sian (@SianElin_PT73) reported 8 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  ✨ (@ShannonLana) reported 10 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  Noel Phillips (@noelphillips211) reported 10 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  KW (@tottmak) reported 15 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great