Tesco Mobile outages and service status in Portstewart, Northern Ireland

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean (@SeanSav31) reported 51 seconds ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Mark (@ArtilleryMan728) reported 1 minute ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 2 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  Dave (@DjPre) reported 2 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  Dave Gander (@DaveGander) reported 5 minutes ago

  @tescomobile thank you for your email threatening to interrupt my service. I will remind you I have sought to pay but you declined my legal tender even suggesting it is a security matter. Thanks for defamation in front of other customers. I might deal with this post BH.

• 
  Dave Gander (@DaveGander) reported 12 minutes ago

  @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

• 
  Dean Cahill (@deancahill_) reported 12 minutes ago

  @tescomobile fix ur WiFi mate

• 
  David Dickens (@ItsPlanZ) reported 19 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  Daisy (@Meerkat8_Jh) reported 27 minutes ago

  @SBarrettBar @tescomobile I've got a solicitor, didn't send any emails for 2yrs - in the end I went to the notary where I had paid money to they got hold of him. But still I'm waiting for stuff. Trying to raise a complaint at Spanish BAR Council

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 29 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.