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Tesco Mobile

Tesco Mobile outages and service status in Portstewart, Northern Ireland

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Portstewart, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Portstewart, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portstewart, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sparry951
    Simon Parry (@sparry951) reported

    @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

  • Richardlewis31
    Richard (@Richardlewis31) reported

    @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

  • custardwarrior
    Aaron hassan (@custardwarrior) reported

    FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

  • silveryk
    Paul Varney (@silveryk) reported

    @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

  • house123__
    ☆ (@house123__) reported

    @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported

    @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

  • liz_c177
    paisley jambo (@liz_c177) reported

    @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.