Tesco Mobile outages and service status in Pitlochry, Scotland

Problems in the last 24 hours in Pitlochry, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pitlochry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MDS (@mdsbfc) reported 7 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  Ali. Me (@AlisonWagstaff3) reported 9 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  A squirrel in a bunnet (@weeveebee) reported 9 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 14 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Paul Varney (@silveryk) reported 14 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  m n (@silsonit) reported 15 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Snort Of Derision (@saucyjack73) reported 15 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

• 
  Jennifer James (@Little_Digital) reported 17 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Theresa Bevan (@1pennysweet) reported 22 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  Mike Hadley (@Baggypilot) reported 22 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere