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Tesco Mobile

Tesco Mobile outages and service status in Pembroke Dock, Wales

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Pembroke Dock, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pembroke Dock, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Baggypilot
    Mike Hadley (@Baggypilot) reported

    @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

  • KingKhaled7
    Khaled (@KingKhaled7) reported

    @tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU

  • paulsmarks
    Paul Marks (@paulsmarks) reported

    @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

  • FamilyThomas3
    Family Thomas (@FamilyThomas3) reported

    @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

  • IrfanMustaiq6k
    Irfan Mustafa (@IrfanMustaiq6k) reported

    @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

  • ChrisChamb61755
    Chris Chambers (@ChrisChamb61755) reported

    @tescomobile Hello. I'm abroad and my phone doesn't work!

  • liz_c177
    paisley jambo (@liz_c177) reported

    @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

  • Cawdrons
    Stephen Cawdron (@Cawdrons) reported

    @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap