Tesco Mobile outages and service status in Peebles, Scotland

Problems in the last 24 hours in Peebles, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Peebles, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Ali. Me (@AlisonWagstaff3) reported 8 minutes ago

  Constant problems with internet in my area Heybridge cm94dh @tescomobile

• 
  loobylou (@loobylambchop) reported 9 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  New Homes Expert (@NewHomesExpert1) reported 14 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  Dave (@DjPre) reported 16 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  Philip Ian Butler (@moodleprof) reported 17 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  adrian kudela (@AdrianKudela) reported 18 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Dave Gander (@DaveGander) reported 23 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  Flat Earth (@GloBAAL_Failure) reported 27 minutes ago

  @SBarrettBar @tescomobile Internet service providers go one step further and force you into parting with one final payment as punishment for leaving and god forbid you refuse to pay them