Tesco Mobile outages and service status in Newtown, Wales

Problems in the last 24 hours in Newtown, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newtown, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali. Me (@AlisonWagstaff3) reported 2 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  m n (@silsonit) reported 5 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Gladimir (@DrGladimir) reported 6 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Gordo52 (@Gordo5211) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  Shaun Reviewer (@ReviewShau42660) reported 14 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Jill Collier 🟥 (@JillCollier16) reported 17 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  James Baker (@_JamesBaker92) reported 19 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  jason mcneilly (@jaymcneilly) reported 20 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  Donna Randall (@DonnaRa01238683) reported 23 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Ken Clark (@clarkiesball) reported 23 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.