Tesco Mobile outages and service status in Newtown, Wales

Problems in the last 24 hours in Newtown, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newtown, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 8 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  Sam Horne (@SHN51989) reported 12 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  Hot Dog Trainer (@ondineb) reported 13 minutes ago

  @tescomobile 1hour 5 minutes still being told to call back. I just want to lower the tariff for the remainder of the contract to something I can better afford. It's such a disgusting way to treat vulnerable people.

• 
  Paul Sivyer (@PSivyer67284) reported 14 minutes ago

  @tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet

• 
  Adrian Turton (@BroTurton) reported 15 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Sam Horne (@SHN51989) reported 16 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  Jeremy (@io_scores) reported 16 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  steven rothwell (@steven_rothwell) reported 21 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Aaron hassan (@custardwarrior) reported 23 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Colette Houlihan (@Colly_wobbles) reported 24 minutes ago

  @tescomobile You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card. !! Is this a FRAUDULENT site or supported by tesco mobile???