Tesco Mobile outages and service status in Scone, Scotland

Problems in the last 24 hours in Scone, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Scone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  loobylou (@loobylambchop) reported 10 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  Alison Turner (@charliebarley) reported 13 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Barbara (@BarbaraSutton15) reported 15 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  Sally F 💙 (@SallyF100) reported 16 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Eleanor Burrell (@Eleanor000001) reported 20 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 20 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  Dave Kendall (@DaveKendallPho1) reported 21 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Emma Lockhart (@EmmaLockha51775) reported 23 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  chatterbox (@chatkins1) reported 28 minutes ago

  @fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests

• 
  L (@_upsides) reported 30 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?