Tesco Mobile outages and service status in Scone, Scotland

Problems in the last 24 hours in Scone, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Scone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily G (@emble64) reported 9 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  ✨ (@ShannonLana) reported 10 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  -_- (@sksksb__) reported 10 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

• 
  alice 🩵 (@LilMissAlice__) reported 11 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

• 
  David Pacitti (@davidpacitti) reported 11 minutes ago

  @tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you

• 
  christine shepherd (@christi37315899) reported 15 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  dean hannington (@dhannington) reported 18 minutes ago

  @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

• 
  Saz The Crumb (@PikaSaz) reported 25 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Scott Dixon (@scott_expert) reported 25 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  XGt1900 (@Gt1900X50994) reported 29 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles