Tesco Mobile outages and service status in Nether Stowey, England

Problems in the last 24 hours in Nether Stowey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Nether Stowey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noel Phillips (@noelphillips211) reported 5 minutes ago

  @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.

• 
  XGt1900 (@Gt1900X50994) reported 9 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles

• 
  clam (@clam70435692) reported 10 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  cupcake (@cupcakecutie10) reported 12 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 12 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Ginny (@GinintheCity) reported 12 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  MDS (@mdsbfc) reported 13 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  UK_Grumble (@UK_Grumble) reported 22 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Melissa ✨ (@WimblyDonnerxo) reported 25 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  TheRealMacSween (@Dougie05957548) reported 26 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.