Tesco Mobile Outage in Mossley, Borough of Tameside, England

@tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

@tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

@tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

@tescomobile your service is an absolute joke .. all i want to do is change my name so i can claim on insurance i have waited 3 weeks to do this now. ffs sort it out i need the replacement phone

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

Almost a week since I submitted a pac code @tescomobile and still no change of number. 3 calls to “customer care” later and I’m starting to think you don’t care one jot about your customers! Poor show!

@tescomobile could I ask why your signal is ******* shite? Can’t even get 4G on the train, when other people get 5G hahahaha

@tescomobile is your network down? Had no service for two days

@tescomobile Hi, I’m trying to get my PAC code, but has I have mine and my daughters number on the account it’s decided it won’t give me any when I text the number. I want both PAC codes. Could you help please

@tescomobile I was due a refund from yourself of £200 on the first of dec. still not received. I’ve emailed and phone and web chat. It’s been on going for over a month. Please help me.

@tescomobile hi. My dad has been staying with me this weekend in West London. Very poor signal. Can’t make calls or send texts. Is there a problem?

@tescomobile Seriously not good enough - taking money and providing no service. Will be looking elsewhere for a provider

@tescomobile So I’m paying for a service I’m not getting? Not good enough. This event has been bad enough for folks up here - I would have thought that a large concern like @tescomobile would at least do the decent thing and adjust this month’s charges accordingly.

@tescomobile At the moment, I don't have a mobile signal at home & I live in a very remote place. I'll get round to it, eventually.

@tescomobile Thanks @tescomobile - still down. Will there be any compensation for the time we’ve not been able to use your service?