Tesco Mobile Outage in Mossley, Borough of Tameside, England

@craig_c83 @EE @tescomobile Ee network is so so bad

@tescomobile I’ve been with Tesco mobile for nearly six years paying 23.99 a month on iPhone SE 2nd generation & I get 2 gig data included & prices never gone up only if I go over Safety buffer but can upgrade 6.2023 my only gripe is Shop Staff are not tech savvy enough they don’t know much👍

@tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

@tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

@tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

@tescomobile your service is an absolute joke .. all i want to do is change my name so i can claim on insurance i have waited 3 weeks to do this now. ffs sort it out i need the replacement phone

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can

@tescomobile @WhichUK Too late Tesco, gave you a week to sort it, can’t wait for a fix that might never come, I’ve moved networks.

@RABCJ @tescomobile Hi there, thanks for getting in touch. I'm sorry for any ongoing issues you're having relating to your Clubcard Plus double data. If you can DM me your full name, postal address, e-mail address and Clubcard number, I'll be able to help you with this. Martin - Customer Care

@tescomobile @edwinhayward I think this is a big mistake! You don’t offer customers bundles as it is, so you remove free roaming but have nothing to replace it with… I’ve been a customer for years, but this is making me reconsider that

@tescomobile **** your terms and conditions!! That’s all you ever say, it’s NOT JUST ONE GOD DAMN MAST! How many more times! You are quite literally stealing my money. None of you are sorry, you get some sort of kick out of other people’s misery. CANCEL MY CONTRACT AT YOUR EXPENSE

@tescomobile To contact anyone. The person on your live chat is full of crap as well. Check my account and see how many times me and my partner had to call each other within an hour because you can’t provide services I pay for. I cannot sustain a phone call EVER.

@tescomobile Your network is, yet I get poor excuses, lies after lies. What happens if I’m in an emergency situation and need to call someone?! Oh that’s right. Nothing. Because you just don’t care. As long as you get your filthy paws on my money, that’s it. (2)

@tescomobile None of you are getting the point are you?! I’ve had at least 6 different excuses as to why your pathetic excuse of a network can’t deliver what you promise. I’ve looked through your feed and have seen other people have been offered some sort of compensation for how crap (1)

@tescomobile @gerryculbert1 Don’t even believe their lies!!! 3 weeks later, and I’m still without signal and I’ve heard all the excuses under the sun. And conveniently I’ve dealt with “Liz” EVERY SINGLE EXCUSE.