Tesco Mobile outages and service status in Minehead, England

Problems in the last 24 hours in Minehead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Minehead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Hare (@sarahehare09) reported 6 minutes ago

  @tescomobile @tescomobileirl you guys have left me hanging in a foreign time for the second time now… paid for and all. You guys don’t even answer your chat either. Thanks. Love from no service Macedonia

• 
  Amanda Martin (@AmandaKMartin) reported 6 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Aaron hassan (@custardwarrior) reported 9 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Chris B (@cbowtrafsol) reported 10 minutes ago

  @tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?

• 
  DJ (@royaloctopus_) reported 14 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  montyniblet (@montyniblet) reported 14 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 16 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  dean hannington (@dhannington) reported 17 minutes ago

  @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

• 
  Chris B (@cbowtrafsol) reported 18 minutes ago

  @tescomobile The private message link doesn't work?🙄

• 
  Smooth211 (@Smooth2111) reported 21 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network