Tesco Mobile outages and service status in Machynlleth, Wales

Problems in the last 24 hours in Machynlleth, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Machynlleth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginny (@GinintheCity) reported 2 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Gracie🐦 (@mydogisafreak) reported 3 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  loobylou (@loobylambchop) reported 4 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  Mike Evans (@MikeEvstog) reported 5 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  Craig Bailey (@Craig_Bailey41) reported 12 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  Gordo52 (@Gordo5211) reported 14 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  Legal Style Blog (@legalstyleblog) reported 16 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  Sian (@SianElin_PT73) reported 17 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Pete Carroll (@pcarrollmusic1) reported 19 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !