Tesco Mobile outages and service status in Lockerbie, Scotland

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Dixon (@scott_expert) reported 2 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Amanda Martin (@AmandaKMartin) reported 3 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  ⫩ ⫩ TTG3⫩ ⫩ (@tt_gill) reported 6 minutes ago

  Over a month of trying to upgrade with @ee and it’s actually painful. Never get the same price twice, the website never works properly, but they’re quick to send “threatening “ messages as soon as you request your PAC number…..Time to go to @tescomobile

• 
  Amy (@StefScope) reported 7 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  db133 (@db133) reported 9 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  Family Thomas (@FamilyThomas3) reported 9 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  Mark Chinery (@Chiners_68) reported 10 minutes ago

  @tescomobile why do you not support number sharing for Apple Watches? I’m going to have to move to another provider who supports this who’s is a pain.

• 
  colinsmith50 (@colinsmith50) reported 14 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 15 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Colette Houlihan (@Colly_wobbles) reported 15 minutes ago

  I am fcukin furious with @tescomobile I put £10 on mobile 1st March, haven't made a phone call, or text or used internet and credit has evaporated. Noo credit today. No explanation from Tesco/Twitter or cust svs. I will now leave/find another provider and never shop in tesco agai