Tesco Mobile outages and service status in Lockerbie, Scotland

Problems in the last 24 hours in Lockerbie, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lockerbie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris B (@cbowtrafsol) reported 9 minutes ago

  @tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 9 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Mike W (@tete_blanche) reported 10 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  Amy (@StefScope) reported 13 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 13 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  Marie Hobson (@MarieHobson) reported 14 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  Ola (@Jajasolu) reported 15 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  steven rothwell (@steven_rothwell) reported 15 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  picklemonsterg (@picklemonsterG) reported 18 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  Graham Stout (@GrahamStout4) reported 26 minutes ago

  @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace