Tesco Mobile outages and service status in Llanrwst, Wales

Problems in the last 24 hours in Llanrwst, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Llanrwst, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 4 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  TJ👻 (@_T_jpeg_) reported 9 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  georgia (@georgiajadeexox) reported 9 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Jules Perks (@mrs_skrep) reported 11 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Philip Ian Butler (@moodleprof) reported 13 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  Legal Style Blog (@legalstyleblog) reported 15 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  yꙮ (@CompleteSham) reported 20 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  BunnyRei (@MaddoxLittle) reported 20 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 21 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  chatterbox (@chatkins1) reported 21 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?