Tesco Mobile outages and service status in Lewes, England

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• 
  helenlp (@Drhelenlp) reported 20 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 3 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  montyniblet (@montyniblet) reported 5 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 7 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  RustyRover852 (@RustyRover852) reported 8 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 12 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Glen Stevens (@nelgxs) reported 17 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Paul Varney (@silveryk) reported 18 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 19 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Sam Parfett (@sam_parfett) reported 21 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Ann (@English_girl98) reported 21 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide