Tesco Mobile outages and service status in Kirkwall, Scotland

Problems in the last 24 hours in Kirkwall, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kirkwall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saz The Crumb (@PikaSaz) reported 7 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Theresa Bevan (@1pennysweet) reported 7 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Stephen Cawdron (@Cawdrons) reported 8 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap

• 
  Paul Varney (@silveryk) reported 11 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Amanda Martin (@AmandaKMartin) reported 17 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  Ryan Trathen. (@ryryTrath) reported 18 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  clam (@clam70435692) reported 21 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  christine shepherd (@christi37315899) reported 29 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  Smooth211 (@Smooth2111) reported 29 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 32 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!