Tesco Mobile outages and service status in Kelty, Scotland

Problems in the last 24 hours in Kelty, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kelty, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Kelty, Scotland

Latest outage, problems and issue reports in Kelty and nearby locations:

• 
  Nick Hood (@cullaloe) reported 50 minutes ago from Inverkeithing, Scotland

  @NiccolasGrant @tescomobile There’s the problem with artificial competition. You wouldn’t have got this under the GPO.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith hider (@nookiehider) reported 1 minute ago

  @tescomobile No my wife is on same network shes is ok

• 
  montyniblet (@montyniblet) reported 3 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Theresa Bevan (@1pennysweet) reported 4 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  -_- (@sksksb__) reported 6 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

• 
  clam (@clam70435692) reported 11 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 12 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

• 
  Sarah Hare (@sarahehare09) reported 13 minutes ago

  @tescomobile @tescomobileirl you guys have left me hanging in a foreign time for the second time now… paid for and all. You guys don’t even answer your chat either. Thanks. Love from no service Macedonia

• 
  Joanna (@JoSportsnut) reported 13 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  gillian mary (@gillianwyatt601) reported 15 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Rob (@Timelord81r) reported 22 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?