Tesco Mobile outages and service status in Kelty, Scotland

Problems in the last 24 hours in Kelty, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kelty, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Kelty, Scotland

Latest outage, problems and issue reports in Kelty and nearby locations:

• 
  Nick Hood (@cullaloe) reported 13 minutes ago from Inverkeithing, Scotland

  @NiccolasGrant @tescomobile There’s the problem with artificial competition. You wouldn’t have got this under the GPO.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Martin (@julesvb82) reported 6 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Scott Dixon (@scott_expert) reported 8 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Scott Small (@scottjsmall) reported 8 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 9 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Harry Kinder (@harry_kind32648) reported 24 minutes ago

  @tescomobile no service all day! Total black out?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 32 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Victoria Ogonna (@vikkyug2016) reported 34 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Paul Dyer (@pauldyer505) reported 35 minutes ago

  @tescomobile No problem - just done

• 
  Emma Lockhart (@EmmaLockha51775) reported 36 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 37 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.