Tesco Mobile

Tesco Mobile Outage Report in Hemel Hempstead, Hertfordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hemel Hempstead, Hertfordshire, England 12/13/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Dunstable, London and Amersham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunstable Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • JazzyDanielsUK Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported from Hatfield, England

    @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • sgwells Stephen Wells (@sgwells) reported from Stevenage District, England

    Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bfcmichael michael (@bfcmichael) reported

    @tescomobile absolute joke of customer support trying to move my number across from three to Tesco went through the pac code steps to move the number was told it would take 24 hours to process 24 hours process still nothing.

  • Tatty_peal Neil Graham (@Tatty_peal) reported

    @tescomobile I ran out of data at an electric car charger & could not connect to the network. I used 4488 to get a top up, popped on £5 and it only added credit to my account. The automated phone service is rubbish & your guy on chat is not helping. How do I get a refund?

  • dave_young1966 Dave (@dave_young1966) reported

    @tescomobile Put your supermarket prices down then ..rip off Britain

  • izzyjo Izzy Johnson (@izzyjo) reported

    @bfcmichael @tescomobile Me too and I'm an existing Tesco customer just trying to move my number to my new SIM card. 4 days I've been without calls or texts.

  • alibongo222 Ali Brocksom (@alibongo222) reported

    @izzyjo @bfcmichael @tescomobile Same for my 79 yo mum. Bought an unlocked iPhone, first sim had no service, obtained 2nd sim on Saturday which worked in phone, requested a SIM number swap to her old number and have had no service since Saturday. Nothing we do works and Tesco customer service no help at all.

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile still no resolution to my new SIM not recognising my phone number. Can't make or receive calls, or verify anything. Its been going on for over a week. Why can no one fix this?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • missbolshie missbolshie—voting yes to strike (@missbolshie) reported

    @tescomobile Provided details to your staff repeatedly over four months. Your only solution is to providea snail mail address (a step forward admittedly) & tell me can’t cancel til I copy &post a huge chunk of pages and the. Wait for you to register/meanwhile taking more of mums money. @Tesco

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile Truly awful customer service. Been on webchat since Thurs as my old number hasn't come over to my new SIM. No one can phone or text me. Every time I do webchat I'm told it'll be fixed in 24 hours, that was 4 days ago. So so stressed right now. Phone line's down too.

  • Big_Bear89 Simon John Grant (@Big_Bear89) reported

    @tescomobile not happy with the signal you use with @O2 I'm on contract and signal is bad my partner same network but PAYG has a better signal can someone explain this