Tesco Mobile Outage in Hemel Hempstead, Hertfordshire, England

@tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

@tescomobile 5 phones down (family).... Answers please

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

@tescomobile I'm UK resident in Tobago. Have a zero cap on bill. I can't make calls here so I'm trying to get £10 limit on bill. I know my user name. When I try to either put in what I think is my password or reset it I get Glitch message call 4455 but can't make calls. Help!

@tescomobile hi, I've got a charge coming on my next bill for data used outside my allowance, but I never went over the allowance last or this month. Can you help with this?

@tescomobile Ok well I’ve tried your chat thing it was a disaster. Took 20 mins from my workday to chat with “maria” who closed the chat before anything resolved and it said “how would u rate your service”? Will try again in evening but this is shocking service. Waitrose has no prob using DMs

@tescomobile It’s from another network to my new Tesco sim, the text said it’d be by 6 this evening but I just wanted to know what notification I might receive when everything is completed.

@tescomobile Hi it was something like : critical error, please contact customer service on ****

@tescomobile Hi just tried to redeem clubcard voucher using the code from my points and it came back with an error saying contact support, I tried the code again it came back with , code already used. Help please

@tescomobile having problems with texts and date no sending or connecting since 05.45 today.

@tescomobile hi I moved to a different network 2 months ago. I cancelled with Tesco and the bank but you're still taking money out of my account even though I am out of contract. Thanks for your help

@mccall_moe @tescomobile Come on @tescomobile *** yir finger oot. You guys are loaded..no need to steal fae the poor !!

@tescomobile - completely dissatisfied with the service I have received both via your pay as you go service and then subsequently your customer care chat and telephone service. Where do I have to go to lodge a customer complaint?