Tesco Mobile

Tesco Mobile Outage Report in Hemel Hempstead, Hertfordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hemel Hempstead, Hertfordshire, England 02/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent Tesco Mobile outage reports came from the following cities: London and Dunstable.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • sgwells Stephen Wells (@sgwells) reported from Stevenage District, England

    Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

  • JazzyDanielsUK Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported from Hatfield, England

    @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust Was told to go to Tesco Shop start and another contract to get old number on new phone's SIM. Did that then spent ages on phone to Tesco trying to get this done. Now have message to phone Tesco because there are issues! FIASCO.

  • hosm2368 Colin Bullock (@hosm2368) reported

    @1981Carrie @vodafone Awful company put up with them for years, but since moving to @tescomobile no problems at all.

  • zigzagsky Joanne Ruth (@zigzagsky) reported

    @tescomobile just changed over to Tesco Mobile and imported my old Vodafone number with a pack code however, when looking at I message, send and receive number options, only the new Tesco number there. Can u help pls?

  • robbymcnob Robby"Lessons must be learned"mcnob (@robbymcnob) reported

    @tescomobile And now your customer care staff just put the phone down on me. Lovely!

  • mrjossi_b Jossi (@mrjossi_b) reported

    Hi @MoneySavingExp are you aware of the abysmal service from @tescomobile with migrating numbers on a new contract. It's already been 11days since I issued them with a PAC and I'm still waiting! No one can call me on my number! #Disaster

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @KrispymooScott @tescomobile You still don’t get response even after I emailed CEO! Best way is to go through ofcom as your paying for a service that’s not providing! @Ofcom only way I ever got response to my 7 complaints! Even tho was still poor response

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile You did nothing to resolve my issue - which shows how you’s don’t care about customers! I’m not sorry I’ve left you’s - but now I can relax without your lies, frustration and poor service!! #amfree

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile So you can’t help and the concerns management team haven’t contacted me , one vicious circle of getting nowhere, how much longer do I have wait to get a call back its taken 5 days now from a promised call back Tuesday are they that busy superb service tesco offer….NOT!#pathetic

  • DavidFossey5 David Fossey (@DavidFossey5) reported

    @tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said

  • ilee81 Lee 🇬🇧 (@ilee81) reported

    Word of advice for UK users. Never sign up with @tescomobile or @sky horrific services and customer service.