Tesco Mobile

Tesco Mobile Outage Report in Hayes, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hayes, Greater London, England 10/14/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Hayes, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Tesco Mobile Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dymvue Sarah Shaw (@Dymvue) reported

    @tescomobile Your website says if the password doesn't work to ask for another one, but each time I fill this in I don't get a message back from you.

  • monthehoops33 derek (@monthehoops33) reported

    @tescomobile AVOID must be 1 of the worst companys customer service av dealt with when cancelling/ paying off a contract(2 phones on it) whoever she was wasnt happy and i think shes actually locked the phone of an account thats 2 years was up so technically the phone was payed 4

  • ccbespokeart Char Callin (@ccbespokeart) reported

    @tescomobile @Tesco can someone get in touch with me ASAP or tell me who to contact to change my email account attached to my phone number and my club card as my email was hacked. Thank you for your help. #cyberfraud #onlinefraud RT

  • cartoon_heart__ clare•👽📻 (@cartoon_heart__) reported

    @tescomobile Hey! How come you don’t have WiFi calling? Any plans of getting this on your network sometime soon?

  • BluemoonAmy Amy McManus (@BluemoonAmy) reported

    @tescomobile I currently have no service and it has been like this all morning so far. I need to be able to receive texts and calls for work, please can you help? I have already tried cleaning my SIM card.

  • howells1967 John Howells (@howells1967) reported

    @tescomobile how do you trust a company that changes its mind. I was told I would be compensated when my 5G went down, now today I'm told you're not going to be compensated...poor customer service, I regret changing providers..

  • SammyLou_81 Samantha Funnell (@SammyLou_81) reported

    @tescomobile My husband and I haven’t even received our phones yet and already experiencing a poor service. Starting to wonder if we were wrong to change networks. 😬

  • pmummy2 Paula C (@pmummy2) reported

    @tescomobile I’ve only been with you for a week. Already had a scam call about my NI number, and just had a scam text about a parcel!! Never had this problem with other providers 😡😡🤯🤬🤬

  • h3mir ☆☆ (@h3mir) reported

    @tescomobile about to leave ur network unless you can give me a good deal bro 🥺🥺🥺🥺

  • sarahyhirons Sarah (@sarahyhirons) reported

    @tescomobile so to use my phone now I need to turn it off/on,apparently I'm not getting texts due to the senders network, what a load of crap I've been fobbed off with again.Expected more from u @tescomobile can't belive I'm saying this but I wish I'd stayed with @VodafoneUKhelp