Tesco Mobile outages and service status in Hassocks, England

Problems in the last 24 hours in Hassocks, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hassocks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hassocks, England

Latest outage, problems and issue reports in Hassocks and nearby locations:

• 
  helenlp (@Drhelenlp) reported 2 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

• 
  Paul Clements (@PaulClements747) reported 23 minutes ago from Worthing, England

  @tescomobile Am I not the only one that realises this is all a con let's inflate the RRP and then bring it down again with the so called Clubcard saving,also Tesco don't have there own network they rely on O2 as a MVNO

• 
  welshbird1971 (@welshbird1971) reported 33 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  welshbird1971 (@welshbird1971) reported 43 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  Samuel James stubbs (@Santa_ray90) reported 53 minutes ago from Worthing, England

  @tescomobile is there an issue with Tesco mobile as I currently have “no service”

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Kendall (@DaveKendallPho1) reported 4 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  loobylou (@loobylambchop) reported 10 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Lynzy 🌻 (@Lynzyhope) reported 15 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  TheRealMacSween (@Dougie05957548) reported 18 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  Paul Dyer (@pauldyer505) reported 20 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  Ucheykingz (@Ucheykingz) reported 21 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 24 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  Ali. Me (@AlisonWagstaff3) reported 25 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Justine (@bean0509) reported 25 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Ann (@English_girl98) reported 28 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .