Tesco Mobile outages and service status in Hassocks, England

Problems in the last 24 hours in Hassocks, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hassocks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hassocks, England

Latest outage, problems and issue reports in Hassocks and nearby locations:

• 
  welshbird1971 (@welshbird1971) reported 12 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  welshbird1971 (@welshbird1971) reported 16 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  Samuel James stubbs (@Santa_ray90) reported 19 minutes ago from Worthing, England

  @tescomobile is there an issue with Tesco mobile as I currently have “no service”

• 
  Paul Clements (@PaulClements747) reported 31 minutes ago from Worthing, England

  @tescomobile Am I not the only one that realises this is all a con let's inflate the RRP and then bring it down again with the so called Clubcard saving,also Tesco don't have there own network they rely on O2 as a MVNO

• 
  helenlp (@Drhelenlp) reported 41 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@Richardlewis31) reported 5 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 9 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Chris Rooum (@Rooumy) reported 11 minutes ago

  @tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩

• 
  Julie Martin (@julesvb82) reported 14 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Ian (@iancharris) reported 17 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Michelle (@Michell78492363) reported 17 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Jennifer James (@Little_Digital) reported 18 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Glen Stevens (@nelgxs) reported 18 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Jamie Imber (@Jayballzz23) reported 19 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 22 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety