Tesco Mobile outages and service status in Hassocks, England

Problems in the last 24 hours in Hassocks, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hassocks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hassocks, England

Latest outage, problems and issue reports in Hassocks and nearby locations:

• 
  welshbird1971 (@welshbird1971) reported 23 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  helenlp (@Drhelenlp) reported 41 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

• 
  welshbird1971 (@welshbird1971) reported 52 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  Samuel James stubbs (@Santa_ray90) reported 54 minutes ago from Worthing, England

  @tescomobile is there an issue with Tesco mobile as I currently have “no service”

• 
  Paul Clements (@PaulClements747) reported 54 minutes ago from Worthing, England

  @tescomobile Am I not the only one that realises this is all a con let's inflate the RRP and then bring it down again with the so called Clubcard saving,also Tesco don't have there own network they rely on O2 as a MVNO

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiri Palmer (@kiripalmer_97) reported 6 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  gillian mary (@gillianwyatt601) reported 6 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Amanda Martin (@AmandaKMartin) reported 7 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Marie Hobson (@MarieHobson) reported 7 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  kathleen dobbs (@kathleendobbs6) reported 9 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Marti (@Marticat2000) reported 9 minutes ago

  @tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬

• 
  L (@_upsides) reported 10 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  clam (@clam70435692) reported 10 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Sam Horne (@SHN51989) reported 11 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  Gracie🐦 (@mydogisafreak) reported 11 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff