Tesco Mobile outages and service status in Gunnislake, England

Problems in the last 24 hours in Gunnislake, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gunnislake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Gunnislake, England

Latest outage, problems and issue reports in Gunnislake and nearby locations:

• 
  Daz Percy (@dozydizzy1) reported 6 minutes ago from Saltash, England

  @tescomobile have to say really not impressed with your customer service and system. Changed over to your network last sunday, now my registered blind wife who relies on her phone has no phone service (after changing to your SIM) at all and noone is apparently is able to help.

• 
  MelHale (@MelHale82) reported 43 minutes ago from Plymouth, England

  @tescomobile hi, I am tweeting from the Plymouth area, and for 3 months now, I have been on 3G rather then 4G, and I am incurring costs because of this. I have changed the settings on my phone to be 4G only, and now you are saying a mast is down and you are trying to fix it. Help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 8 minutes ago

  @tescomobile No problem - just done

• 
  Amanda Martin (@AmandaKMartin) reported 10 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  jiji (@ExecAsstJiji) reported 15 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Ken Clark (@clarkiesball) reported 16 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 16 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Donna Randall (@DonnaRa01238683) reported 19 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Richard (@Richardlewis31) reported 21 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  jiji (@ExecAsstJiji) reported 22 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 22 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Sarah Kears (@SarahKears) reported 23 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.