Tesco Mobile outages and service status in Frizington, England

Problems in the last 24 hours in Frizington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Frizington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 3 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  nicolajane (@NJB2874) reported 3 minutes ago

  Why do companies continue using DPD for deliveries. They never deliver on time. @tescomobile another day wasted waiting for a non existent delivery. #ShouldHaveBoughtElsewhere

• 
  Amanda Martin (@AmandaKMartin) reported 7 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Josh Breckell (@BreckellJosh) reported 8 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  Ola (@Jajasolu) reported 11 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Marie Hobson (@MarieHobson) reported 13 minutes ago

  @tescomobile Sent you a DM. The private message link doesn't work

• 
  Grace🐦 (@mydogisafreak) reported 13 minutes ago

  @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

• 
  Sredna Rapmil (@SrednaRapmil) reported 17 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  montyniblet (@montyniblet) reported 23 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jen (@jen_newcastle) reported 29 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now