Tesco Mobile outages and service status in Fraserburgh, Scotland

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fraserburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 10 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  TJ👻 (@_T_jpeg_) reported 11 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  Goona1978 (@Goona1978) reported 15 minutes ago

  @tescomobile Hi. I’m currently in Spain and having an issue with your data service. It was working fine and now has slowed right down. I’m still in my data allowance and wondered if there was an issue? Regards, Joe

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Paul Dyer (@pauldyer505) reported 18 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

• 
  Orson (@Orsonkartt) reported 19 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  Carlo Gibbs (@carlogibbs) reported 19 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Dave Kendall (@DaveKendallPho1) reported 20 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Sean (@SeanSav31) reported 30 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Aileen Murphy (@AileenMurphy100) reported 31 minutes ago

  @tescomobile I just want an email address for customer services.