Tesco Mobile outages and service status in Forres, Scotland

Problems in the last 24 hours in Forres, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Forres, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Forres, Scotland

Latest outage, problems and issue reports in Forres and nearby locations:

• 
  Ramsayphoto (@Ramsayphoto1) reported 7 minutes ago from Nairn, Scotland

  Really dissapointing from @tescomobile and DPD upgraded supposed to be NEXT DAY DELIVERY well now ita not arriving till WEDNESDAY. 10+ years customer spent lots with you. Last time I upgrade online!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 5 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Saz The Crumb (@PikaSaz) reported 6 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Rolling with the 757s (@Skinnymanpfc) reported 13 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Aileen Murphy (@AileenMurphy100) reported 13 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Theresa Bevan (@1pennysweet) reported 14 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Ali. Me (@AlisonWagstaff3) reported 16 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 20 minutes ago

  @tescomobile Your link doesn't work, probably to do with @tescomobile last update. And, what these other channels I haven't tried already?

• 
  jason mcneilly (@jaymcneilly) reported 20 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.

• 
  Sarah Kears (@SarahKears) reported 21 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.