Tesco Mobile

Tesco Mobile Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Ferndale come from postal codes CF43.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 03/29/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Ferndale, Ebbw Vale, Cardiff, Bridgend and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomHengoed E-mail
United KingdomFerndale Total Blackout
United KingdomFerndale Total Blackout
United KingdomEbbw Vale E-mail
United KingdomCardiff Phone
United KingdomBridgend Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I want to move away from your company ASAP. Where is customer service? There is NONE! Why hasn't my 2nd number been ported over for 5 weeks? There's no communication. What will it take to get to speak to a human being? I'm livid.

  • rhawkes11 Ryan Hawkes (@rhawkes11) reported

    @tescomobile Not a problem. Since I went in the contacts have changed and gone up in price. I guess I have no way of getting it now even though it was a technical fault on your stores end?

  • CazFalcon Caz Falcon (@CazFalcon) reported

    BT advised the onus is on the customer to check their contracts - however they are supposed to email you, let young know - so be careful, have emailed Ofcom to let them know of my experience - thank you @tescomobile for being transparent as my other phone is with them !

  • ElectraWithaC florence welch supremacy (@ElectraWithaC) reported

    @tescomobile hey guys i’ve had zero data all day - can you check if something is down in my area?

  • rhawkes11 Ryan Hawkes (@rhawkes11) reported

    @tescomobile Hi, I’m currently out of contract and when I went in to renew the computers weren’t working so they couldn’t renew my contract. Now you only have more expensive contracts. Any chance you can help before I go elsewhere? Thanks!

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I'm going to a small claims court to recover the costs for loss of earnings. Five weeks and counting...one of my numbers hasn't been ported over. NO HELP FROM TESCO MOBILE! NO CUSTOMER SERVICE! APPALLING SERVICE!!

  • DrGvanK Geertje van Keulen (also find me on extinct 🐘) (@DrGvanK) reported

    @tescomobile thanks for info. You'll be loosing me as customer then. Sad to go but not being bullied into higher price contracts, even on clubcard deals, with EU roaming gone after April too. #NotAFairDeal #PromiseBreaker

  • BadBatchYNWA BadBatchYNWA (@BadBatchYNWA) reported

    @EE That’s garbage! Since I took out my contract in July 2021 my monthly bill will have increased by 25% come April! Great way to alienate customers! I can get a sim only deal with @tescomobile for £14 a month for unlimited data, texts & calls! I wonder why I would stay with EE? 🤔

  • steffieb26 Steph (@steffieb26) reported

    @tescomobile I am extremely disappointed in the way you are currently treating my husband. He is trying to upgrade his phone with your company and it is being made incredibly difficult. Your customer service are telling us our address does not exist but I am also a Tesco Mobile

  • BenjaminHaywa15 Benjamin Hayward (@BenjaminHaywa15) reported

    @tescomobile hi is the online upgrade shop not working uve tried app and website and just goes blank when i try? Would like to use family perks also