Tesco Mobile outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

• 
  Its Saco (@itssaco) reported 56 minutes ago from Diss, England

  On a super important call. Signal has now dropped so call failed and I can’t call back. @tescomobile Signal is so poor!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aileen Murphy (@AileenMurphy100) reported 6 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  chatterbox (@chatkins1) reported 7 minutes ago

  @fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests

• 
  Lynzy 🌻 (@Lynzyhope) reported 11 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  yꙮ (@CompleteSham) reported 13 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  m n (@silsonit) reported 13 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Eleanor Burrell (@Eleanor000001) reported 13 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Ima Dalek (@iva_hadenuff) reported 14 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  TheMrsButcher (@Teldeb) reported 17 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 19 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!