Tesco Mobile outages and service status in Eye, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

• 
  Its Saco (@itssaco) reported 14 minutes ago from Diss, England

  On a super important call. Signal has now dropped so call failed and I can’t call back. @tescomobile Signal is so poor!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules Perks (@mrs_skrep) reported 4 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Gracie🐦 (@mydogisafreak) reported 4 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  Alison Turner (@charliebarley) reported 5 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  James Baker (@_JamesBaker92) reported 6 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Sean (@SeanSav31) reported 7 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Gracie🐦 (@mydogisafreak) reported 10 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 13 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  Gladimir (@DrGladimir) reported 14 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Ginny (@GinintheCity) reported 14 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Mike Dixon (@PnoTuna) reported 16 minutes ago

  @MatB_STFC69 @tescomobile Maybe it's an issue with them?