Tesco Mobile outages and service status in Enford, England

Problems in the last 24 hours in Enford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Enford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Kelly Johnstone 💙 (@KJMAYA) reported 6 minutes ago

  @tescomobile Are the staff in your in store shops there to support customer queries or be ignorant & rude? Just checking ?#Dalmarnock store

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  Colette Houlihan (@Colly_wobbles) reported 7 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Scott Small (@scottjsmall) reported 7 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.

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  Tim (@t1m670) reported 10 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

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  BunnyRei (@MaddoxLittle) reported 12 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

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  Legal Style Blog (@legalstyleblog) reported 12 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

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  Eleanor Burrell (@Eleanor000001) reported 13 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

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  Bella Ciao (@Bella_Ciao_Free) reported 15 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

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  Craig Bailey (@Craig_Bailey41) reported 19 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  Barbara (@BarbaraSutton15) reported 20 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company