Tesco Mobile outages and service status in Enford, England

Problems in the last 24 hours in Enford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Enford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sally F 💙 (@SallyF100) reported 3 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Meathead (@danstephens2) reported 9 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  Jennifer James (@Little_Digital) reported 9 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Ian (@iancharris) reported 10 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Phil 〓〓 (@Kryfold_Sky) reported 13 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 15 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Howie Pearson (@learningrapid) reported 16 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Scott Dixon (@scott_expert) reported 20 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Scott Small (@scottjsmall) reported 21 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size