Tesco Mobile

Tesco Mobile Outage Report in East Dereham, Norfolk, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in East Dereham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in East Dereham, Norfolk, England 03/18/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • memike72 Boss (@memike72) reported

    Is it just me or is @tescomobile @O2 signal terrible in BT9.

  • CHARRONPUGSLEYH CHARRON PUGSLEY-HILL 💙 Artist and Hypnotherapist (@CHARRONPUGSLEYH) reported

    @tescomobile Hi Rob. Really? And what will happen then. I am not sure this loyal customer is going to continue with you.

  • menige73 Nigel Williamson (@menige73) reported

    @memike72 @tescomobile @O2 Swap the number from old sim to new sim. Call into a TM shop and text SWAP to 23424 from old sim. Then reply with new sim serial number.When you lose signal pop new one xx

  • bloomartsmanage Helen Mahoney (@bloomartsmanage) reported

    @tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.

  • MickGallacher2 Mick Gallacher (@MickGallacher2) reported

    @tescomobile can you please help? I have a new phone from you, delivered last Thursday. As I wish to keep my current number, I have texted PORT to 23432 as requested. I have had no response at all. Can you please help me to transfer everything as quickly as possible? Thanks

  • CHARRONPUGSLEYH CHARRON PUGSLEY-HILL 💙 Artist and Hypnotherapist (@CHARRONPUGSLEYH) reported

    @tescomobile your customer service person has just put the phone down on me. I have wasted 45 mins trying to get a new phone. 4 people. This last guy was not listening to me so asked to talk to someone else. Cut off. Not the way to go. Poor #customerservice

  • angelas09560487 angela stevenson (@angelas09560487) reported

    @nonee3 @tescomobile Same problem can’t get anywhere with customer services with Tesco mobile over 8 days now and no call back

  • LuSchmoo Lu (@LuSchmoo) reported

    @tescomobile @adrosen65 Yeah, there’s an email option under the first drop down, how do you want to be contacted? I selected text message for the issue in my home area.

  • adrosen65 Tony (@adrosen65) reported

    @tescomobile Hi Callum the SMS service appears to be working, however maybe tescomobile should consider an email update to customers if SMS is also down. At least I wouldn't be kept totally in the dark.

  • KTCullingford Katie Cullingford (@KTCullingford) reported

    Really disappointed with @tescomobile customer service - especially having been a customer for 17 years. Was initially told I would receive a good will gesture, only to be told an hour later after speaking to 4 different people that there wouldn’t be. Definitely don’t recommend