Tesco Mobile outages and service status in Cromer, England

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cromer, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@Timelord81r) reported 6 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 7 minutes ago

  @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong

• 
  Adrian Turton (@BroTurton) reported 9 minutes ago

  I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

• 
  Sam Horne (@SHN51989) reported 9 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  steven rothwell (@steven_rothwell) reported 10 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Amy (@StefScope) reported 14 minutes ago

  @tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman

• 
  1234 (@MissKillikelly) reported 14 minutes ago

  @tescomobile hi, I’ve had no mobile data since yesterday. Unable to receive / makes calls or texts and have no access to internet. Is the service down?

• 
  Adrian (not on Netflix) Thoms (@ThomsAdrian) reported 17 minutes ago

  @tescomobile This is outdoors and I’m banging on because at a service area where at times there will be maybe hundreds of users of O2 network trying to use EV apps or plan their routes on Google Maps or Waze this is shoddy. I don’t expect 100% coverage on the road network but I do expect it at a service area. There can’t possibly be planning issues putting up a mast.

• 
  Da33a Jay (@DoogieHowitzrMD) reported 17 minutes ago

  @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

• 
  1234 (@MissKillikelly) reported 18 minutes ago

  @tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!