Tesco Mobile

Tesco Mobile Outage Report in Cromer, Norfolk, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cromer, Norfolk, England 02/05/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I have been told to go back to store to do that. Often there are no staff there on the phone stand and to take out the phones, due to WiFi and connection issues at the store, it took hours. Why can’t I just cancel now?!? I feel conned.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

  • anitaadey Anita Stephenson (@anitaadey) reported

    @tescomobile hi how can yesterday my usage of data in my (buffer) was just over £2 and this morning it’s over £19???? This is extortionate!! I had switched off all data only WiFi this is ridiculous I’ve never experienced this before. Extremely worried!!

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Hi Liz,I tried to contact the link you had sent me but I can't find any care agent there.Yes there has to be plenty of chats I had done with your online chat staff and I was always firmly assured that the SIM card will be activated.I did a complaint but no response from Tesco Mob

  • CazReadingRm Caz's Reading Room (@CazReadingRm) reported

    @tescomobile Trying to message via app - there's a glitch. Can't connect to online chat. Can't do what I want on the website becuase of another "glitch". Yr customer service used to be good. I need a PAC code for one of the phones on my account.

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I have not been able to set my accounts up. I cannot link them either apparently to get family perks. Even though the store said I could. So I’ve been told on chat to cancel 1 and reorder. No thank you. Just want to cancel both. Could they do that? No.

  • anitaadey Anita Stephenson (@anitaadey) reported

    @tescomobile Ok thank you for help I’m gutted it’s never happened before!!

  • Nightbreed123 David Latham (@Nightbreed123) reported

    @tescomobile There was never a contract, you cancelled it, you took the 1st month's payment, you never sent the device, now you are holding my money under false pretenses, how can you produce a final bill when there is nothing to bill for?

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile let down again by Royal Mail, can someone please look at the messages we exchanged about a replacement SIM card this morning please.

  • samwhymail1 Sam Strider (@samwhymail1) reported

    @tescomobile I have a phone locked to your network, trying to unlock it. I requested codes but none work, and I can't get through on the phone since I don't have a Tesco mobile number. Please advise.